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Best Buy's Digital Chief Has Abruptly Resigned, And Management Didn't See It Coming

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Best Buy

Best Buy digital chief Stephen Gillett has resigned after just nine months at the embattled consumer electronics retailer. 

He'll be joining Symantec as its COO.

Best Buy had recruited Gillett from Starbuckswhere he served as CIO. The hiring was widely praised and considered a coup for the big box store. 

Gillett, considered a tech guru and star exec, was tasked with bridging the gap between the online and physical realms and bring the Best Buy's business into the future.

The move caught Best Buy management by surprise, according to Thomas Lee at the Star-Tribune. A spokesperson insists that Gillett wasn't unhappy at the retailer, but he got an opportunity he "could not pass up."

"I will miss the wonderful teams at Best Buy," Gillett tweeted today. "Our time together was short, but our friendships and experiences lifelong. Thank you."

CFO Sharon McCollam replaces Gillett has head of IT, while Scott Durchslag takes over marketing and e-commerce. 

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