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How to add a SiriusXM subscription to your Google Home device and listen to satellite radio around your house

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google home

SiriusXM, one of the first internet radio services, was once the radio of the future. Now, it's one of the most common ways to listen to music. If you like your radio curated by DJs, listening to talk shows, and skipping commercials, then a SiriusXM radio subscription is for you.

With a Google Home, getting all the benefits of SiriusXM in any room in your house is even easier. Whether you're listening through your Google Home Hub, Google Home mini, or any Chromecast-enabled TV, connecting to your favorite stations with just the tap of your phone screen or a simple voice command to Google is possible. 

Here's how to add SiriusXM radio to your Google Home.

Check out the products mentioned in this article:

Google Home (From $99.99 at Best Buy)

iPhone 11 (From $699.99 at Apple)

Samsung Galaxy S10 (From $699.99 at Walmart)

How to add SiriusXM to your Google Home device

1. Open the Google Home app on your mobile device.

2. Tap the plus symbol (+) in the upper left-hand corner.

How to add Sirius XM to Google Home 1

3. Under "Add services," tap "Radio."

How to add Sirius XM to Google Home 2

4. Under "Your radio services," tap SiriusXM.

How to add Sirius XM to Google Home 3

5. Read and agree to the terms and conditions before tapping "OK."

How to add Sirius XM to Google Home 4

6. Follow the on-screen instructions to link an existing SiriusXM account, or create a new one.

7. Tap "Agree" to begin listening to SiriusXM Radio on your Google Home.

 

Related coverage from Tech Reference:

SEE ALSO: The best Google Assistant smart speakers

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NOW WATCH: Why Pikes Peak is the most dangerous racetrack in America


The PlayStation 5 will finally get revealed on June 11 with an event Sony is touting as a first look 'at the future of gaming' on the next-generation console (SNE)

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PlayStaton 5 gamepad (DualSense)

  • The PlayStation 5, Sony's next-generation game console, will finally be revealed in a presentation on June 11, the company said.
  • The presentation, which Sony is touting as "a look at the future of gaming on PlayStation 5," was initially planned for June 4. It was delayed out of respect for George Floyd and the mass protests following his death.
  • Thus far, we've only seen the PS5 gamepad, a logo for the console, and a tech demo of the console's graphical prowess. The console itself remains shrouded in mystery, from what games will look like on it to how much it will cost when it arrives this holiday season. 
  • Check out the brief tease for the event below.
  • Visit Business Insider's homepage for more stories.

SEE ALSO: 9 major details we know — and 4 that we still don't — about the PlayStation 5

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NOW WATCH: Tax Day is now July 15 — this is what it's like to do your own taxes for the very first time

COVID-19 Executive Survey

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The coronavirus pandemic has sparked a public health crisis, the effects of which are now rippling throughout the global economy.

Cities have been shut down, travel is limited, and major central banks have begun to intervene in financial markets at levels unseen since the 2008 recession.

To find out how industry leaders think COVID-19 and related containment efforts will impact their companies and the economy as a whole, we surveyed executive decision makers from around the world.

Simply enter your email for a FREE download of our executive survey results.

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The best Apple deals — save $100 on the latest Apple Watch Series 5

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apple 16 inch mbp 1st gen 4x3

  • So far in June, we've seen $300 knocked off of the latest Apple 16-inch MacBook Pro in a variety of configurations, even the most powerful model that runs on Intel's Core i9 chip.
  • The 13-inch Apple MacBook Pro also has a $200 discount, which means you can get the latest 13-inch MacBook Pro with Intel's latest 10-generation chips for $1,100 — that's the same price as a MacBook Air, but the MacBook Pro is more powerful.
  • We've spotted other deals on Apple computers, headphones, and iPhone cases. We'll inevitably spot more soon, and we'll update this list when we find them.

The elusive Apple deal — it's not every day you come across a decent discount on some of the most coveted gadgets in the world. 

Indeed, Apple devices tend to be expensive, so we've included the best Apple deals we've seen so far below, and we continuously update this list with new top deals as we find them.

These are the best Apple deals right now:

Apple iPhone XS Max

 



MacBook Air 2020 with 10th-gen Intel CPU



Apple 13-inch MacBook Pro



Apple 16-inch MacBook Pro

 



Apple headphones



40mm Apple Watch Series 5 GPS only



40mm Apple Watch Series 5 with GPS and Cellular



44mm Apple Watch Series 5 GPS only



44mm Apple Watch Series 5 with GPS and Cellular



Apple iPhone 11 Pro Max cases



Apple iPhone 11 Pro cases



Apple iPhone 11 cases



Apple iPhone XS, XS Max, and Xr cases

iPhone XS Max

iPhone XS

iPhone Xr



Apple's refurbished iMacs are good deals, too, and they're refurbished by Apple itself.

One of Apple's best kept secrets is its Refurbished Store where you can find a variety of pre-owned Apple products that have been refurbished by Apple itself. That means the refurbished devices are in perfect shape and working condition. When I bought my refurbished 2016 MacBook Pro from Apple's Refurbished Store, it felt like a brand new laptop with nothing to indicate that it had been previously owned. 

21.5-inch iMac

27-inch iMac



An ex-Apple engineer is helping combat the N95 mask shortage with a simple solution that anyone can make at home with rubber bands

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Fix The Mask Founders

  • Former Apple engineer Sabrina Paseman has cofounded Fix The Mask, an organization that offers designs for creating a brace to make surgical masks more effective as hospitals have grappled with N95 mask shortages.
  • One version of the brace can be made at home by linking three rubber bands together, while another can be made from a rubber sheet.
  • Fix The Mask has already made two iterations of its brace, and it's currently working on a third that's more comfortable and durable.
  • Paseman spent more than five years working as a mechanical engineer at Apple in its Mac division before cofounding Fix The Mask. 
  • Visit Business Insider's homepage for more stories.

When the hospital where Sabrina Paseman's brother-in-law works was running low on personal protective equipment (PPE) in March, she knew she had to help. Paseman and her family began calling hardware stores across California to source N95 masks, and were lucky enough to find 400 masks during their first day working the phones.

But that success was short lived. By the third day of calls, Paseman and her family were struggling to find more masks.

"We realized that in order to actually be able to help on a large scale, this is not a sustainable solution," Paseman, a former mechanical engineer at Apple who spent more than five years working on the Mac product line, said to Business Insider. "So what I did then was I went back to my engineering side of things . . . I tried to understand why the N95 masks were the golden standard and what made them so good."

That led Paseman and Megan Duong, who also worked at Apple in its subsidiary Claris, to found Fix The Mask. The project intends to address the shortage of N95 masks by helping people create a brace for ASTM-grade surgical masks that makes them more effective by forming a tighter seal around the face.

Fix The Mask offers two different types of brace designs depending on the supplies you have available: one made by cutting a pattern out of a rubber sheet, and another made from three rubber bands chained together as shown in the video below. In addition to the do-it-yourself solutions, the website also offers specifications for small-scale and large-scale production of the rubber sheet brace.

 

When University of Iowa's Carver School of Medicine tested the fit of the mask's first iteration, all 12 of the participating physicians wearing the brace passed the hospital's required fit test, Paseman says. Fix The Mask has also been working with the University of Pennsylvania to test the fit. 

Fix The Mask has since released a second version of their design that's more comfortable and easier to clean. Such improvements are critical for healthcare workers that wear masks all day and may not have much time for cleaning.

Although frontline healthcare workers are in need the most when it comes to PPE, Paseman said  Fix The Mask's designs are geared toward everyone.

"In places where there are small airspaces, like an elevator or a grocery store without good ventilation, everyone inside of that store is at risk," Paseman said. "So that's not just a problem for healthcare workers that are literally face-to-face with someone who definitely has the disease." 

Surgical masks and other face coverings have been worn by the general public throughout the pandemic prevent wearers from spreading the virus, but N95 respirators are critical for protecting medical workers from the patients they're treating.

N95 respirators have two qualities that make them so effective in virus protection compared with other masks: Their tight fit helps them form a better seal, and they include a filter made from melt-blown fabric. As demand for the material used to make that filter has surged throughout the outbreak, manufacturers have faced difficulties in producing N95 respirators in large quantities, as CBS has reported.

Melt-blown fabric filters are found in both masks made for consumers and those designed for medical staff alike, according to NPR, but it's combination of those filters with the tight fit that makes the N95 the mask of choice for healthcare workers. 

After dissecting an N95 mask and doing some research on the filtration material inside, Paseman said she realized that ASTM surgical masks that are modified to fit more tightly can offer better protection — making them the next best option for those who cannot access N95 masks. 

Paseman and Duong are now working on a third iteration that's more comfortable and durable, which they hope to have ready by the end of June. The updated version will have integrated nose cushions and dual straps that make it easier to put on and take off, Paseman says. Fix The Mask's goal is to be able to make this third version cheaply so that they can be donated to underserved communities. 

"So we're committing ourselves as an organization to figure out how to make this solution as easily accessible, widespread, and also as robust as possible," Paseman said. 

Fix The Mask is vastly different from the work Paseman had been doing at Apple. But she said she learned a lesson about product design while at the company that can be applied to any project.

"I learned that good design comes from simple design," Paseman said. "And simple design can only be achieved by really fully understanding the problem." 

SEE ALSO: How Silicon Valley's favorite sleep tracker is being used to fight the COVID-19 crisis and detect early signs of its aftermath

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NOW WATCH: What makes 'Parasite' so shocking is the twist that happens in a 10-minute sequence

These 10 tech funds have been the market's best performers for years as the Nasdaq has surged to record highs — and they're poised to keep outperforming as the economy recovers

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happy stock trader

  • The stock markets have seen a big resurgence since the coronavirus crisis caused a huge sell-off.
  • Many investors may be looking to put money into the market.
  • Tech stock and mutual funds are two time-tested strategies for investing.
  • Below is a list of the top tech-focused mutual and exchange-traded funds based on their performance over the last five years, as compiled by Morningstar Direct for Business Insider.
  • Click here for more BI Prime stories.

If you're like many investors, the return of the Nasdaq to record territory and the rebound of other stock indices in recent weeks following the coronavirus sell-off may have you itching to put some money back into the market.

But you may be wondering where exactly to put it.

It's no secret that many investors have a preference for tech stocks. In recent years, these often high-growth companies have frequently outperformed the broader markets. It's also no secret that many people prefer to spread their bets or offload their investment decisions to professional managers by investing through mutual funds or exchange traded funds — mutual funds that trade like stocks — rather than buying shares of individual companies.

So, if that's you, which funds should you be looking at? Well, a good place to start can be to look at those funds that have performed best over a decent period of time. As fund managers say all the time, past performance is no guarantee of future returns. But it can be an indication, particularly if a fund has done well through both ups and downs in the economic cycle.

Analysts at Morningstar Direct put together for Business Insider a list of the mutual funds and ETFs that had posted the best returns over the last five years. That time period stretched through May 31, so it includes the hit the markets took from the coronavirus crisis and the partial recovery through that date.

Many investors lately have been plowing their money into passively managed funds, whose holdings typically mirror particular indices. But the top four tech funds over the last five years were all actively overseen by human portfolio managers. Among the firms that posted top returns: ARK Investment Management, BlackRock, and Putnam.

The return figures take into account any management or administrative fees the funds assess, but do not include charges that would be incurred when buying or selling the funds. The figures also assume that any dividends or cash distributions would have been reinvested in the fund. In reverse order, here are the top 10 performing tech-funds from the past five years:

10. Berkshire Focus Fund

Ticker: BFOCX
Five-year average annualized return: 21.06%
Management: Active
Manager: Malcolm R. Fobes
Top five holdings (as of 12/31/19): Alibaba, Apple, Microsoft, AMD, Nvidia

9. Invesco Dynamic Software ETF

Ticker: PSJ
Five-year average annualized return: 21.1%
Management: Passive
Benchmark index: Dynamic Software Intellidex
Top five holdings (as of 6/4/20): DocuSign, Snap, Liberty Broadband, Adobe, Microsoft

8. Janus Henderson VIT Global Technology and Innovation Portfolio 

Ticker: JGLTX
Five-year average annualized return: 21.15%
Management: Active
Managers: Denny Fish, Garth Yettick
Top five holdings (as of 4/30/20): Microsoft, Apple, Amazon, Adobe, Mastercard

7. iShares PHLX Semiconductor ETF

Ticker: SOXX
Five-year average annualized return: 21.59%
Management: Passive
Benchmark index: PHLX Semiconductor Sector
Top five holdings (as of 6/4/20): Nvidia, Intel, Broadcom, Texas Instruments, Qualcomm

6. Fidelity Select Software and IT Services Portfolio

Ticker: FSCSX
Five-year average annualized return: 21.81%
Management: Active
Manager: Ali Khan
Top five holdings (as of 3/31/20): Microsoft, Adobe, Visa, Salesforce, PayPal

5. iShares Expanded Tech-Software Sector ETF 

Ticker: IGV
Five-year average annualized return: 21.99%
Management: Passive
Benchmark index: S&P North American Expanded Technology Software
Top five holdings (as of 6/4/20): Adobe, Microsoft, Salesforce, Oracle, Intuit

4. Putnam Global Technology Fund

Ticker: PGTYX
Five-year average annualized return: 22.56%
Management: Active
Managers: Di Yao, Neil Desai
Top five holdings (as of 4/30/20): Microsoft, Visa, Adobe, Nvidia, Fidelity National Information Services

3. BlackRock Technology Opportunities Fund

Ticker: BGSIX
Five-year average annualized return: 23.45%
Management: Active
Manager: Tony Kim
Top five holdings (as of 4/30/20): Microsoft, Apple, Amazon, Tencent, Alibaba

2. ARK Innovation ETF

Ticker: ARKK
Five-year average annualized return: 25.87%
Management: Active
Manager: Catherine D. Wood
Top five holdings (as of 6/5/20): Tesla, Square, Invitae, Crispr Therapeutics, Zillow

1. ARK Next Generation ETF

Ticker: ARKW
Five-year average annualized return: 30.88%
Management: Active
Manager: Catherine D. Wood
Top five holdings (as of 6/5/20): Tesla, Square, Roku, Zillow, 2U

Got a tip about the tech industry or tech investing? Contact Troy Wolverton via email at twolverton@businessinsider.com, message him on Twitter @troywolv, or send him a secure message through Signal at 415.515.5594. You can also contact Business Insider securely via SecureDrop.

SEE ALSO: A Silicon Valley lawyer who works on tech offerings thinks the IPO window could reopen later this year. But he says only a very small group of companies will be able to go public.

Join the conversation about this story »

NOW WATCH: What makes 'Parasite' so shocking is the twist that happens in a 10-minute sequence

'How many profiles does Disney Plus allow?': What you need to know about the number of Disney Plus profiles you can create, and how to add or customize them

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Canceling Disney Plus subscription

  • Disney Plus allows up to seven separate profiles on a single account.
  • For each Disney Plus profile, you can set a name and avatar. 
  • Your Disney Plus profiles can be edited, allowing you to change the character icon, alter the profile name, or delete it altogether.
  • Disney Plus is the current leader among its major streaming competitors for the maximum number of account profiles. 
  • Visit Business Insider's Tech Reference library for more stories.

Creating multiple profiles on your streaming account doesn't just help keep your watchlist separate. It can stop other users from messing with your recommendation algorithm. 

Prime Video and Hulu only allow for up to six profiles, while the ever-popular Netflix allows for five max. HBO services do not offer a separate profile feature, and only limit users by the number of registered devices attached to their account.

But Disney Plus currently grants subscribers the ability to create up to seven separate profiles under the same account. You can make changes to these profiles at any time, whether you choose to do so on your desktop or mobile device. 

Once you've created the maximum number of profiles on Disney Plus, the option to add another one will vanish. You can, however, use the edit feature to delete accounts you've already made, returning the option to add another profile.

Here's how to create a Disney Plus profile.

Check out the products mentioned in this article:

iPhone 11 (From $699.99 at Apple)

Samsung Galaxy S10 (From $699.99 at Walmart)

Apple Macbook Pro (From $1,299.00 at Apple)

Acer Chromebook 15 (From $358.99 at Staples)

Disney Plus Monthly Subscription (From $6.99 at Disney Plus)

How to create a Disney Plus profile on a browser

1. Go to disneyplus.com.

2. Click the My Profile icon in the top right. 

How to mass log out on Disney Plus 1

3. Select Add Profile.

4. Choose an icon or skip this step.

How to add profiles on Disney Plus 4

5. Name your Profile

How to add profiles to Disney Plus 5

6. Click or tap the blue "Save" option to complete the process.

How to create a Disney Plus profile on a mobile device

1. Open the Disney Plus app. 

2. If you are logging in, do so and then click the Add Profile (+) icon. 

How to change Disney Plus language 7

3. If you are already logged in, tap your profile icon in the bottom right of the lower menu and select Edit Profiles. 

How to add profiles to Disney Plus 6

4. Tap on the Profile you'd like to edit. 

5. Use the text box underneath your Profile avatar to update your nickname. 

6. Tap the pencil icon on your avatar to select a new Profile icon. 

7. Press Save to confirm changes. 

How to edit Disney Plus profiles on a browser

1. Go to disneyplus.com

2. Click your Profile icon and select Edit Profiles.

How to change Disney Plus language 8

3. Select which profile you'd like to edit.

4. You can change the profile name in the box under Edit Profile.

5. Click on the pencil in the bottom right of the icon to change the profile avatar. 

6. Choose Save. 

7. If you want to delete that Profile, select Delete Profile underneath the Save button. 

How to add profiles to Disney Plus 9

How to edit Disney Plus profiles on a mobile device

1. Open the Disney Plus app. 

2. If you are logging in, do so and then tap Edit Profiles in the top right. 

How to add profiles to Disney Plus 11

3. Tap the avatar of the Profile you want to edit. 

4. If you're already logged in, tap your Profile icon in the bottom right of the lower menu. 

5. Choose Edit Profiles and select the Profile you want to edit. 

6. Edit your profile name or icon here and click Save in the upper right corner. 

7. If you want to delete your Profile, select the blue Delete Profile button at the bottom of the screen. 

How to add profiles to Disney Plus 12

Related coverage from Tech Reference:

SEE ALSO: The best Apple MacBook laptops

Join the conversation about this story »

NOW WATCH: How waste is dealt with on the world's largest cruise ship

How to use Android Beam, a feature that lets you send content by holding phones close together

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Galaxy S10

  • Before you can use Android Beam on your phone, you'll need to enable the feature in your settings menu.
  • Once it's enabled, you can use Android Beam by simply holding your phone against another phone that has Beam enabled.
  • Android Beam works using near-field communication (NFC) chips, which can send data over short distances.
  • Not all Android devices have Android Beam built-in.
  • Visit Business Insider's Tech Reference library for more stories.

These days most smartphones, including Androids, are equipped with near-field communication technology, known as NFC.

The tech itself is pretty cool — it's like having an antenna in your phone that can help securely verify and send data.

Android's proprietary NFC software, called Beam, can be used as a secure way to make payments or transfer data between Android phones. 

However, be aware that not all Android devices can use Beam.

Here how to check if your phone can use Beam, and how to enable and use it.

Check out the products mentioned in this article:

Samsung Galaxy S10 (From $699.99 at Walmart)

How to enable Android Beam

1. On your Android's home screen, swipe down from the top of the screen to open the main options menu.

1   How to use Android beam

2. Tap the gear icon in the bottom-right of the menu. This will open your phone's Settings app.

2   How to use Android beam

3. Open the "Connected devices" tab.

4. Tap "Connection preferences."

5. Near the top, you'll see "NFC." Toggle the slider so that it goes from gray to green.

5   How to use Android beam

6. Only when NFC is toggled on will you be allowed to enable Android Beam. Double-check that it is by tapping the Android Beam tab, and toggle the slider to "On" if it isn't already.

6   How to use Android beam

How to use Android Beam to send content to another Android

1. Make sure both Androids are unlocked, and have Android Beam enabled. Open the content you want to send.

2. Physically touch the phones to each other. You may need to place them back-to-back.

10_ _how_to_use_android_beam

3. The content you want to beam will shrink to a smaller window, and you'll see the message "Tap to Beam." Tap the screen.

And just like that, the content will be zipped over to the other Android. 

 

SEE ALSO: The best tablets you can buy

Join the conversation about this story »

NOW WATCH: Why Pikes Peak is the most dangerous racetrack in America


Marketing-tech firm Bombora is suing a rival for allegedly collecting people's data illegally

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ZoomInfo Nasdaq

  • Marketing-tech firm Bombora is suing rival ZoomInfo, alleging it's illegally collecting people's data.
  • Bombora claims that ZoomInfo's practices do not meet the requirements of the California Consumer Privacy Act, a six-month-old law that restricts how companies collect data from consumers.
  • The complaint focuses on a ZoomInfo product that gives businesses free access to data from email signatures in exchange for sharing data.
  • A ZoomInfo spokesperson called the claims "meritless" and an "attempt at retaliation against ZoomInfo for ending a vendor relationship with Bombora."
  • Click here for more BI Prime stories.

Bombora, a tech firm that that helps business-to-business marketers target customers, is suing rival ZoomInfo, claiming that its data-collection process violates the California Consumer Privacy Act (CCPA) and gives the firm an unfair advantage. 

California's law regulates how companies collect and use consumers' data, similar to Europe's General Data Protection Regulation. The California law requires people to take an action if they don't want to share their data with companies. The law rolled out in January and is set to begin being enforced in July.

Bombora alleges that ZoomInfo's data-collection practices violate California's law

Six-year-old Bombora is a private company that has raised $1 million in funding. ZoomInfo is a 20-year-old software firm that is owned by DiscoverOrg and recently went public with a valuation of $13 billion.

Bombora and ZoomInfo collect data from publishers, tech firms, and marketers and sell it to business-to-business companies that use the data to pitch their products to companies.

Bombora's complaint, filed in California's Superior Court in Santa Clara, focuses on a ZoomInfo products called Community Edition that plugs into email software like Microsoft Outlook. The product scans a person's email signature and pulls data from it — like addresses and phone numbers — and puts it into a database. The product lets businesses access contact information for 150 million people and 16 million businesses, according to ZoomInfo's website. Businesses use Community Edition for free in exchange for contributing contact data.

According to Bombora's complaint, that data collection method violates the CCPA because the person's contacts have not agreed to share their data and can't opt out of doing so. The company said Bombora only collects information about businesses at the company level and does not collect personal or contact information.

"It's like they're creating their own version of LinkedIn without any permission," said Havona Madama, chief data privacy officer and general counsel for Bombora. 

The complaint claims that the process gives ZoomInfo an unfair advantage over competitors including Bombora.

"Many people believed that the only fines out of the CCPA would be directly out of [the law]," said "No one has brought a case to the court yet of using CCPA as an underlying case of unfair competition in the State of California."

ZoomInfo called the lawsuit "meritless." It has until July 10 to respond to the complaint.

Bombora's complaint could face a couple challenges. The CCPA does not include private right of action, meaning that only government and regulatory agencies can make complaints, not individual companies. ZoomInfo is also a registered data broker, which is covered in a portion of the CCPA.

The complaint claims Bombora lost clients to ZoomInfo

The complaint also alleges that ZoomInfo misrepresented a partnership with Bombora.

Until this year, the two companies had a contract that allowed DiscoverOrg to use Bombora data within its platform. In April, ZoomInfo rolled out its own product called ZoomInfo Intent, taking Bombora's customers with the company, according to the complaint.

Bombora alleges that the company lost $1.95 million as a result of ZoomInfo's product launch. Bombora is seeking the $1.95 million for immediate damages and $18 million in future damages, according to the complaint.

"The claims are meritless, and the lawsuit is Bombora's attempt at retaliation against ZoomInfo for ending a vendor relationship with Bombora," said a ZoomInfo spokesperson. "ZoomInfo fully complies with the CCPA and the regulations issued by the California Attorney General. ZoomInfo intends to vigorously defend the suit and will respond on the timeline set by the court."

SEE ALSO: The inside story of how startup Jumpshot, once valued at $173 million, came crashing down after reports that it was selling people's data

Join the conversation about this story »

NOW WATCH: A cleaning expert reveals her 3-step method for cleaning your entire home quickly

Leaked internal messages show Microsoft employees calling for leadership to take a firmer stand on the George Floyd protests (MSFT)

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satya nadella

  • Microsoft employees are using an internal company message board to share their personal experiences with the ongoing protests against police brutality and systemic racism, and calling for leadership to take action.
  • "Deployment of chemical weapons in residential neighborhoods should be of grave concern for MSFT leadership and beyond," one employee said.
  • The messages only add to pressure from employees for Microsoft to take a bolder stand on the matter — the discussion came the day after more than 250 Microsoft employees signed on to an email asking executives including Nadella to support the protests against systemic racism.
  • Last week, Nadella told employees: "As a company, we need to look inside, examine our organization, and do better. I have heard from many employees over the past several days, expressing calls for action, calls for reflection, calls for change. My response is this: Yes. We have to act."
  • Are you a current or former Microsoft employee? Contact this reporter via encrypted messaging app Signal (+1-425-344-8242) or email (astewart@businessinsider.com).
  • Visit Business Insider's homepage for more stories.

In internal messages reviewed by Business Insider, employees spoke about their personal experiences around the ongoing protests against systemic racism across America, and called on Microsoft leadership to take action.

"The Seattle PD have teargassed me twice in my home, and pepper sprayed me 3 times when I went outside. Considering I'm recovering from the plague, that's a lot," one employee wrote on a Microsoft internal Yammer social media group, according to messages shared with Business Insider. "Deployment of chemical weapons in residential neighborhoods should be of grave concern for MSFT leadership and beyond," another said.

One employee appeared to call on Microsoft leadership to put into practice what is often hailed as a major culture shift within the company, spearheaded by CEO Satya Nadella. "I've been thinking a lot about how Microsoft has made organizational change from a more aggressive culture to one that focuses on human centered design and empathy," the employee said. 

The messages only add to pressure from employees for Microsoft to take a bolder stand on the protests, which have been ongoing for nearly two weeks since the death of George Floyd was captured on camera.

Employees ask for action

Police in Seattle, about 15 miles from Microsoft's headquarters and where many of its employees live, have been widely criticized, including by local politicians, for the use of chemical agents to disperse protesters who were demonstrating against police brutality.

The protests prompted more than 250 Microsoft employees to sign on an email that started circulating Monday morning asking executives including Nadella to support protests against systemic racism with actions such as ending the company's contracts with police departments, and making internal reforms to support employees. The initial email began with a small group of 20 employees, but ballooned out to more than 250 as word got around, OneZero reported earlier on Tuesday.

However, the whole company got involved when the email was shared on the company's internal Yammer social network — specifically, in a group called "CEO Connection," which Microsoft describes as meant "to allow employees to ask Satya and his leadership team questions and discuss topics that are relevant to the entire company" — it became a companywide discussion, according to the messages viewed by Business Insider. 

"The amount of distrust between police and civilians is appalling, and the lack of significant action on the officers' side to appeal to the crowd is disappointing," one employee said. "For several nights, I've watched police use their tactics to hurt people more than help," another employee said.

'As a company, we need to look inside'

Nadella has yet to respond directly to the email or the subsequent discussions. Microsoft responded to Business Insider's request for comment by sharing a statement Nadella made in an internal memo last week, before the email from employees was sent.

"As a company, we need to look inside, examine our organization, and do better. I have heard from many employees over the past several days, expressing calls for action, calls for reflection, calls for change. My response is this: Yes. We have to act," he said, but did not commit to specific actions.

Microsoft has long partnered with law enforcement agencies, including the New York Police Department. It provides a surveillance product called Domain Awareness System, which gathers data from detection devices including cameras and license plate readers to, as Microsoft has said, provide "NYPD investigators and analysts with a comprehensive view of potential threats and criminal activity."

Microsoft has been criticized before for its work with law enforcement agencies. In March, immigrant rights groups and some Microsoft workers asked tech companies including their own employer to stop sharing their technologies with Immigration and Customs Enforcement as the agency conducted raids during the coronavirus crisis. Nadella previously downplayed the company's work with ICE.

Got a tip? Contact Ashley Stewart via email at astewart@businessinsider.com, message her on Twitter @ashannstew, or send her a secure message through Signal at 425-344-8242.

SEE ALSO: More than 250 Microsoft employees signed a letter asking the company to end police department contracts

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The "FAANG'' tech giants recovered fast from the share price plunge due to COVID-19, but that rebound for Apple, Alphabet, and Facebook defies logic, a longtime tech investor says (AAPL, FB, GOOG, NFLX, MSFT, AMZN)

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Tim Cook Apple CEO

  • The stock market's recovery following its coronavirus plunge has been led by the so-called FAANG stocks — Facebook, Apple, Amazon, Netflix, and Google parent Alphabet — along with Microsoft.
  • After outperforming the S&P 500 for the year, those companies now comprise more than 20% of the total market capitalization of that index.
  • There's a good case for the run-up in the shares of Netflix, Amazon, and even Microsoft, said Dan Morgan, a longtime tech investor; all seem to have benefited from the pandemic-related shut-down orders.
  • But the shares of Apple, Facebook, and Google look like they've gotten ahead of themselves; all three companies were likely significantly affected by the coronavirus-spurred economic downturn, Morgan said.
  • Visit Business Insider's homepage for more stories.

The stock market has come roaring back from the hit it took this spring from the coronavirus crisis, but if you ask Dan Morgan, the rebound may be a bit overdone, at least when it comes to some of the biggest tech stocks.

The market's recovery has been led by the so-called FAANG stocks — Facebook, Amazon, Apple, Netflix, and Google parent Alphabet — along with Microsoft. All of those companies, which dominate the S&P 500, have outperformed that index for the year to date and most have beaten it since mid-March when the companies' shares and the index bottomed out. Thanks to that performance relative to the broader market, the group of five FAANG companies plus Microsoft now represents more than 20% of the total market capitalization of the entire combined S&P 500.

"It just amazes me the way the money keeps funneling into those six or seven names," Morgan, a senior portfolio manager at Synovus Trust and a longtime tech investor, told Business Insider in an interview Thursday.

A good case can be made for the run-up in the shares of Amazon and Netflix and, to some extent, Microsoft, Morgan said. All three companies have benefited to a greater or lesser extent from the pandemic-related shelter-in-place orders.

With brick-and-mortar retail stores largely closed, US consumers turned to online shopping in big numbers to buy groceries, toilet paper, and other essential goods. With people staying home and unable to go to movie theaters or see live sports or other events, many have turned to streaming services for their entertainment. Meanwhile, Microsoft's Team messaging service, the chief rival to Slack's chat software, has seen an upsurge in use as many office workers have had to rely on such tools to communicate with their colleagues as they work from home.

Apple, Alphabet, and Facebook have gotten ahead of themselves

But Morgan has been stunned by the corresponding rebound in shares of Apple, Alphabet, and Facebook. Facebook and Alphabet both warned investors in April that they saw a significant slowdown in advertising sales at the end of the first quarter. Industry experts expect that things got worse in April and May, as companies around the country laid off millions of workers and slashed costs to try to stay afloat with the economy largely shut down.

Dan Morgan, a senior portfolio manager at Synovus Trust, in an appearance on

Apple was hit early by the crisis, because the pandemic started in China. Most of the company's products are made in that country, and it sees a significant portion of its sales there. With the epidemic raging in China earlier this year, Apple's factories and stores in the country were shut down, leading to flat sales in its most recent quarter. As with Google and Facebook, things likely got worse more recently as the coronavirus spread to the US and shut down the economy.

"The entire group is up year to date, which you would never expect," Morgan said. "You could see Amazon and Netflix doing really well, but you'd have to say, in retrospect, you would never expect a Facebook, a Google, or even an Apple."

Facebook's shares shares are up a whopping 74% since hitting their nadir on March 18. Apple's are up 62% since reaching bottom on March 23. Alphabet's stock has bounced back 44% over that same time period.

By contrast, the S&P 500 as a whole is up 46% since bottoming out on March 23.

It's hard to justify the rebound in the shares of Apple, Facebook, Alphabet as based on pure fundamentals, Morgan said. The second-quarter reports for those and many other companies are likely to be bad, he said.

So the market is likely valuing them based on predictions about what their numbers will be like next year, he said. The future is likely going to be better than the second quarter. But there's still a good deal of uncertainty about how well the companies will recover, and good reason to worry about how they've been doing lately, he said.

"To me, those are situations where they may be a little bit ahead of themselves, at least based on the fundamentals," Morgan said. "Because I still think this upcoming quarter is not going be too beautiful for those companies."

Got a tip about the tech industry or tech investing? Contact Troy Wolverton via email at twolverton@businessinsider.com, message him on Twitter @troywolv, or send him a secure message through Signal at 415.515.5594. You can also contact Business Insider securely via SecureDrop.

SEE ALSO: Airbnb was supposed to ignite a boom of tech startup direct listings, but then the coronavirus killed the IPO market

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IoT 101: Your Essential Guide to the Internet of Things

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You’ve likely heard the phrase Internet of Things, or IoT, at some point if you have been following any tech news in the last several years.

iot 101 report

But at the same time, you might be scratching your head figuring out what it is or what it means past a flashy buzzword.

Simply put, the IoT refers to the connection of devices (other than typical fare such as computers and smartphones) to the Internet. Cars, refrigerators, juicers, wine racks, heart monitors, ovens, watches, and more are all candidates for connection.

A new report from Business Insider Intelligence, Business Insider's premium research service, called IoT 101: The Essential Guide to the Internet of Things, outlines the basics of the IoT and what this next wave of technology means to the everyday individual.

The report dives into key IoT terms, predictions and trends for the IoT in the next five years, the industries that the IoT will affect the most, and the biggest challenges facing the IoT.

To get your copy of this exclusive report absolutely FREE, simply click here.

 

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THE SMART SPEAKER REPORT: Smart speakers could be the fastest-growing digital platform ever — here's how to engage with customers through the devices

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The smart speaker has been a runaway success in the handful of years since it hit the market, catapulting from obscurity to the peak of sales lists and cementing itself in the public consciousness.

smart speaker ownership overall

According to primary survey data from Business Insider Intelligence, as many as half of US respondents reported living in a home with a voice-enabled AI device.

The prevalence of smart speakers is changing how companies in a range of spaces — media, e-commerce, smart home, banking, and more — interact with consumers.

For companies looking to sell these speakers and brands looking to engage with their customers through the now-critical medium, it's important to understand how the voice ecosystem works in practice and how it's being used. 

To learn more about adoption and habits, we surveyed 2,000 US consumers regarding factors like smart speaker ownership, what brands consumers use, and what they use the devices to do. Our survey data offers critical insights for key stakeholders at companies aiming to promote and use the smart speaker to reach customers.

In TheSmart Speaker Report, Business Insider Intelligence examines the fast-evolving smart speaker market. First, we provide a glimpse into smart speaker adoption in the US, both overall and by particular demographics. Then, we look at the characteristics of device owners, including how many speakers they own, which types, how often they use them, and what they use them to do. We also break down the top smart speaker use cases and the reasons why they are or aren't resonating with consumers, and advise brands looking to reach their users via this medium how best to do so.

The companies mentioned in this report are: Amazon, American Express, Apple, Deezer, Google, Nest, Pandora, Samsung, Spotify, and TuneIn.

Here are some key takeaways from the report:

  • 5 years since the first device in its category launched, the smart speaker may be demonstrating one of the fastest rates of consumer adoption of any technology device in history, outpacing even the smartphone, per our data.
  • More than half of US respondents who said that they live in households with a smart speaker reported having multiple speakers in their household, and nearly all living in households with speakers use them at least once a week.
  • Media playback, general information, and communication are among the most commonly used features of smart speakers for device users.

In full, the report:

  • Provides a snapshot of the current state of smart speaker adoption.
  • Highlights the most important ways that consumers are using the devices and looks at what will come next in key segments.
  • Identifies key trends in smart speaker and voice assistant design and usage and offers guidance for companies and brands looking to use the platform moving forward.

Interested in getting the full report? Here's how to get access:

  1. Purchase & download the full report from our research store. >> Purchase & Download Now
  2. Join thousands of top companies worldwide who trust Business Insider Intelligence for their competitive research needs. >>Inquire About Our Enterprise Memberships
  3. Current subscribers can read the report here.

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10 things in tech you need to know today

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Satya Nadella

Good morning! This is the tech news you need to know this Wednesday.

  1. Microsoft employees are using an internal company message board to share their personal experiences with the ongoing protests against police brutality and systemic racism, and calling for leadership to take action. The messages only add to pressure from employees for Microsoft to take a bolder stand on the protests, which have been ongoing for nearly two weeks since the death of George Floyd.
  2. Apple will soon announce a move to its own ARM-based chips for Mac, replacing chips from Intel, according to Bloomberg. The company is expected to announce the shift at its annual developer conference WWDC, and will make the tech transition for Macs released in 2021.
  3. More than 250 Microsoft employees signed a letter asking the company to end police department contracts. The email, published on Medium publication OneZero, asked Nadella and Microsoft executive Kurt DelBene, who has been leading communication on the company's coronavirus response, to cancel the company's contract with the Seattle Police Department and other police departments.
  4. Google is gearing up to bring employees back to offices on July 6, but it will "look and feel different" from the office Googlers are used to. In a recent all-hands meeting, Google outlined some of its plans to bring the workforce back, insiders said, including arrival slots, packed lunches, and a ban on perks like office gyms and sleep pods.
  5. Airbnb has restarted internal conversations about going public in 2020. Airbnb's CEO recently said the company has seen more bookings — and longer stays — from May 17 and June 3 compared to that time period last year.
  6. Several Tesla employees reportedly contracted the coronavirus after Elon Musk opened its factory despite shelter-in-place orders. According to the Washington Post, managers held meetings to inform employees of the cases and that the affected people were told not to come in to work, according to two anonymous employees who spoke to the paper.
  7. A senior Facebook AI scientist came out defending the company on Twitter, amid general employee criticism about the way it has recently handled incendiary posts. Yann LeCun, Facebook's former head of AI research and currently the company's chief AI scientist, said on Friday that he remained proud to work at the company and that people had the wrong idea about the firm.
  8. Some Tinder users say they've been banned from the app for encouraging others to donate to Black Lives Matter. Users are saying on Twitter their accounts were banned after sending out links to BLM petitions, changing their bios to include messages in support of BLM, and offering to exchange nudes for donations to BLM causes.
  9. Amazon will test the majority of its warehouse workers every two weeks for COVID-19 and is setting up diagnostic labs accordingly, according to CNBC. The plans are in line with an earlier announcement from CEO Jeff Bezos, who said the plan was to regularly test workers.
  10. Twitter and Square are making Juneteenth a permanent company holiday. The June 19 holiday, which celebrates the emancipation of US slaves in Texas in 1865, will be set aside for "celebration, education, and connection." 

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Bill Gates says 'Black lives matter' and pledges to fight 'systemic racism' in the wake of recent killings

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Bill Gates

  • In a series of tweets posted Tuesday night, Microsoft co-founder Bill Gates pledged to work against "systemic racism" and said that "Black lives matter."
  • "The horrifying killings of George Floyd, Ahmaud Arbery, Breonna Taylor, and far too many other Black people — and the protests they sparked — are shining a light on the brutal injustices that Black people experience every day," Gates tweeted.
  • Gates' posts come as polls show that a large majority of Americans support the nationwide protests against racism and police brutality.
  • Visit Insider's homepage for more stories.

Microsoft founder Bill Gates is the latest figure from corporate America to speak out against systemic racism.

In a series of tweets posted Tuesday evening, the billionaire said that the "horrifying killings of George Floyd, Ahmaud Arbery, Breonna Taylor, and far too many other Black people — and the protests they sparked — are shining a light on the brutal injustices that Black people experience every day."

The nationwide protests sparked by the police killing of Floyd enjoy the support of a large majority of Americans. 

For his part, Gates declared himself "committed to listening and learning more about systemic racism and what I can do with my actions and words to help create a more equal and just future."

"Black lives matter," he added.

Have a news tip? Email this reporter: cdavis@insider.com

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THE GLOBAL 5G LANDSCAPE: An inside look at how the US, China, South Korea, India, Brazil, and Mexico are initiating the next phase of 5G development

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The next generation of wireless is here, and several countries are locked in a fierce battle for the top spot in global 5G development. By 2020, more than one-fifth of the world's countries will have launched 5G services.

Securing global 5G leadership is a national priority for many countries because the winner is expected to secure more than a decade of competitive advantages. The spread of 5G is pivotal for the connected world — its technical upgrades will supercharge adoption of transformative technologies and strengthen the value of old ones.

Expected 5G Penetration In 2025

Now, as 5G takes center stage in the developing world, emerging markets have been making a concerted effort to prepare for the transition to the next-generation network.

5G will serve as the backbone of the fourth industrial revolution, and the global pacesetter for the new standard could become the same for connected technologies. All told, 5G technologies are expected to contribute $2.2 trillion to the global economy over the next 15 years.

Business Insider Intelligence has identified the major players in 5G and broken them out into two keystone reports: The Global 5G Landscape: Emerging Markets and The Global 5G Landscape: Market Leaders.

Market Leaders analyzes the United States, South Korea, and China — all of which are spearheading the 5G revolution. The report compiles 5G snapshots of the three countries, with each providing an overview of the market's telecoms space and details on what is contributing to — or hindering — its development. We look at the notable telecoms in each geography and identify their 5G launch efforts, as well as discuss what the opportunities are for each company.

Emerging Markets analyzes India, Brazil, and Mexico, the three nations leading the 5G revolution in the developing world. These regions are among the world's fastest-growing and largest mobile markets, and they're expected to be among the first developing markets with widespread 5G availability, with anticipated adoption rates higher than other emerging economies.

Consequently, they represent unique and meaningful expansion opportunities for companies in the connectivity and technology sphere, and can serve as strategic examples for players in other emerging economies with similar market demands and constraints.

The companies mentioned in these reports are:  AT&T, China Mobile, China Telecom, China Unicom, Ericsson, Huawei, KT, LG, LG Uplus, Nokia, Samsung, SK Telecom, Sprint, T-Mobile, Verizon, ZTE, America Movil, Bharti Airtel, Claro, Reliance Jio, Telcel, Telefónica, TIM Brasil, Vivo, and Vodafone Idea. 

Here are a few key takeaways from the reports:

  • The United States is replicating the private-sector-led strategy it rode to 4G dominance to continue its leadership into the 5G era. This approach provides operators with autonomy over their own deployment strategies and methods, which fuels competition and ultimately drives innovation and investment as a result.
  • South Korea was the second country in the world to deploy a 5G network, and it's on track to become the global leader in 5G penetration. Its speedy 5G deployment is the result of its government taking a hands-on approach in regulating the telecoms industry.
  • China is the largest mobile market in the world and is expected to become the biggest 5G market by connections by 2025. China's three state-owned network operators are ramping up trials and tests to meet the country's launch target for the first phase of commercial 5G services later this year.
  • In India, the opportunities offered by the rapid ascension and sheer size of its connectivity market will only be amplified by the advent of 5G, making it one of the most important regions for connectivity players.
  • For Brazil, the real promise of 5G's transformative power lies in the ability to use the Internet of Things (IoT) on a massive scale, making it a focal point for technology players looking for new growth opportunities in the IoT space.
  • As a major innovation hub for many global tech titans, Mexico will become one of the chief markets in the latest generation of trends in connectivity and tech.

In full, the reports:

  • Explores why 5G is a national priority in each country examined. 
  • Details the distinct strategies the countries are taking to on the path to 5G. 
  • Explores opportunities to advance the arrival of 5G in each country.
  • Details the distinct strategies the countries are taking to define the future of 5G connectivity.
  • Dives into the notable telecoms in each geography and provides an in-depth overview of their 5G launch efforts, as well as discusses what's ahead for each company and why it's worth watching.

Interested in getting the full Global 5G Landscape reports? Here's how to get access:

  1. Purchase & download the full report from our research store. >> Purchase & Download Now
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Apple will allow a limited number of employees back to its HQ from June 15 and is asking them to take COVID-19 tests

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Tim Cook

  • Apple is beginning a phased return to the office for its California HQ workers next week, Bloomberg reports.
  • Only a "very limited" number of employees will be allowed to return at first, and the company said in a memo it "strongly encouraged" staff to take company-provided COVID-19 tests before returning.
  • Apple is unusual among the tech giants in getting its employees back to work so soon.
  • Visit Business Insider's homepage for more stories.

While tech giants like Facebook and Twitter have braced themselves for a near-permanent working from home future, Apple is sending the first of its employees back to work next week.

In a memo sent to staff and seen by Bloomberg, Apple said it would begin a phased return to the main California office on Monday June 15.

During this first phase only a "very limited" number of employees would be allowed to return, and only on certain days. Apple said it will be implementing social distancing, taking employees' temperatures as they arrive in the office, and making them take a daily "health check."

In the memo Apple also said it "strongly encouraged" its employees to take company-provided COVID-19 tests either on-site or at home before returning to work. Apple was not immediately available for comment on Bloomberg's report when contacted by Business Insider.

This is the first major phase of returning to work for Apple's tech employees, but many of its US retail employees have been back to work for weeks already. Apple re-opened a handful of stores during the week of May 11, then 25 more the following week. Its stores are taking similar measures to its offices, with mandatory face masks for staff and customers and temperature checks at the door.

Apple is an outlier in Silicon Valley in asking its employees to return to its physical offices. Facebook has told its employees it will open offices in July, but they will be allowed to work from home for the rest of the year. It also signaled a permanent change in saying it expects half its workforce to be remote by 2030. Twitter went even further, telling employees they can now work from home permanently. Google has said it will begin allowing people back to its offices from July 6, but will can perks such as the office gym and nap pods.

SEE ALSO: Facebook, Twitter, Google, and Microsoft will let employees work from home through 2020 or longer. Here's how tech companies are reconsidering remote work in the wake of COVID-19.

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Investing app M1 Finance just raised $33 million. We talked to its CEO on its plans to win over more sophisticated users from the likes of Schwab, E-trade, and Fidelity.

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Brian Barnes M1 Finance

Investing app M1 Finance wants to give Main Street investors a more sophisticated offering when selecting a startup to manage your money. And the Chicago-based fintech just raised $33 million in its Series B months after hitting the $1 billion milestone in assets under management.

M1's freemium platform is three-pronged, offering investing, borrowing, and checking. At no cost, basic users get access to all three products, M1 Invest, M1 Borrow, and M1 Spend. And for $125 per year, M1 Plus users get a second daily trading window, lower borrowing rates through M1 Borrow, 1% APY and cash back on checking through M1 Spend.

The fintech plans to invest the fresh funding in two areas: deepening the platform and growing its user base as it looks to attract investors looking for a more advanced offering, Brian Barnes, M1 founder and CEO, told Business Insider. 

"We're going deeper on Invest, Borrow, Spend, the integration between all three, and providing more information and analytics to the retail customer and then accelerating growth," said Barnes. "So more users, more assets on the platform, and just growing into a bigger overall organization." 

M1 has raised $53 million to-date from investors including Clocktower Technology Ventures, Jump Capital, and Left Lane Capital.

"$33 million is 150% of all the money we've ever raised," Barnes said. "We think that this is going to be a huge launching pad for M1 to become the premier personal finance platform."

M1 is looking to lure Main Street investors away from legacy players

While robo-advising and digital wealth management are crowded with players like Acorns, Betterment, and Wealthfront — all of whom have checking accounts similar to M1 Spend — Barnes says M1 is targeting a different segment of investors.

"If you look at fintech broadly, or some of our competitive peers, they're going after more people that are the novice investor, the investor that's putting money to work for the first time," said Barnes.

"M1 is much more geared toward the moderate to advanced investor," he added.

M1's targeting investors that would have otherwise used trading platforms like Charles Schwab, E-Trade, Fidelity, or TD Ameritrade, Barnes said.

See also: Robo-advisers like Wealthfront and Betterment are in a tricky spot — here's why one fintech banker thinks buyers and public investors will be hard to win over

While Barnes acknowledged M1 Invest is the fintech's flagship product and the primary way it has acquired users, M1 is hoping to differentiate through its integrated platform of investing, borrowing, and checking.

"With M1, you have complete customization in terms of how your money is managed and held, but it's using the power of software and automation to customize and implement and execute on that plan," Barnes said.

In addition to building out automation to streamline the connection between M1's three products, the fintech plans to expand its reporting and analytics functionality, giving users more visibility into performance for ongoing investment decisions.

"We're going to continue to build more analytics and information capabilities within the platform so that people can better analyze which investments to invest in, monitor them as they're going on, and evaluate when to make decisions," Barnes said. "The automation is really around optimizing how we can direct every penny towards where it can be best utilized."

M1 is growing fast, but still has a ways to go

In February, M1 announced it has surpassed $1 billion in assets under management with over 150,000 funded accounts. 

By comparison, both Betterment, founded in 2008, and Wealthfront, which debuted in 2011, have over $20 billion in client assets across their investing, spending, and savings products. Other players like Acorns, SigFig, and Stash all sit below $2 billion in terms of client assets.

While M1 still has a long way to go to catch up with some of the more established fintechs, let alone traditional players like Schwab and E-Trade, the startup has seen significant growth recently. 

M1 opened 119,000 brokerage accounts in Q1 of this year off the back of volatility that rocked markets in February and March. This year, M1 has added $650 million in assets, Barnes said. 

By comparison, Charles Schwab, which manages roughly $3.5 trillion in assets, opened 609,000 new brokerage accounts, a company record. 

"We're seeing very strong growth with the platform," said Barnes. "The counter to that is we've had some market volatility, to say the least."

Read more:

SEE ALSO: Robo-advisers like Wealthfront and Betterment are in a tricky spot — here's why one fintech banker thinks buyers and public investors will be hard to win over

SEE ALSO: A free investing fintech is launching a checking account to try and steal Main Street customers from big banks

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The best Chromebooks

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  • The early generations of Chromebooks were lackluster laptops, but since then, they just keep getting better. Today, they're awfully close in design and capabilities to that of Windows laptops.
  • After much research and personal testing, we believe the Google Pixelbook Go to be the best one you can buy for most people.

Chromebooks, since their arrival on the shelves of stores and online retailers, have evolved quite a bit. Today, they've become increasingly capable of operating close to that Windows laptops or MacBooks

We've used a number of different Chromebooks over the years and conducted lots of research to find the best ones you can buy. There are plenty of great options for students, professionals, and anyone who needs a cheap laptop — or even a decently high-end machine.

Our picks here range in price from around the $150 mark for the most basic models to around $900 or higher for the premium powerhouse Chromebooks. Lost on what exactly to look out for when buying a Chromebook? We have some detailed advice for you right here, beneath all of our picks.

Here are the best Chromebooks you can buy

Updated on 6/9/2020 by Joe Osborne: Added new detailed buying advice for readers, broken down by the laptops' core components with where to splurge and when to save.

SEE ALSO: The best laptops

SEE ALSO: The best MacBooks

The best Chromebook overall

The Google Pixelbook Go is the best Chromebook pick overall for how it brings high-end, premium sensibilities to a much more affordable price point. With all-day battery life and an amazing keyboard, it's the one to beat.

Google's latest Chromebook to date, the Pixelbook Go, is also the one we'd recommend to most people who want the quintessential Chromebook experience.

With its approachable starting price, the Pixelbook Go offers up a surprisingly premium mobile computing experience that comparable laptops don't even bother to. For instance, the Pixelbook Go features a 1,920 x 1,080-pixel (1080p) touchscreen with an embedded 1080p webcam as well as 8GB of memory (RAM). These features aren't even seen on the new entry-level Dell XPS 13, which only offers a 1080p non-touch display, 720p webcam, and half as much RAM — for significantly more money.

Where the Pixelbook Go falls is storage, with just 64GB of space to start, relying heavily on the fact that Chromebooks utilize cloud storage via Google Drive (online connectivity required). Still, it's more storage than most Chromebooks offer at this price point. Also, with a rated battery life of 12 hours, it's one of the longest-lasting Chromebooks around.

We love the Pixelbook Go for its incredibly quiet and comfortable typing experience as well as how it brings high-end sensibilities to a more approachable price. At its starting price (our recommended configuration), this is the absolute best Chromebook for the price. However, if you're considering the most expensive configuration — with an Intel Core i7 CPU, 16GB of RAM, a 256GB SSD, and a 4K Ultra HD display — we'd suggest looking for a flagship Windows or MacBook laptop instead.

Pros: Excellent display, incredible keyboard, lightweight and slim, long battery life

Cons: Fanless CPU, pricey upgrades, no biometric login, small-capacity storage



The best value Chromebook

Samsung's 15-inch Chromebook 4+ packs the most value into a budget laptop that we've ever seen, with many modern niceties for so much less than most laptops with similar features.

For those looking to squeeze the absolute most value possible from a Chromebook purchase, it's difficult to beat the 15-inch Samsung Chromebook 4+. You're getting an incredible amount of laptop for its asking price — no question.

What you get is a sleek, subtle platinum-colored frame housing a 15.6-inch, 1080p display, with power from an Intel Celeron CPU backed by 4GB of RAM and a 32GB SSD. That's supported by two USB-C ports, one USB 3.0 port, and a microSD card reader — along with Wi-Fi 5 (802.11ac) and Bluetooth 4.0 — for connectivity.

All of this comes within a device that can last for up to 10 hours and 30 minutes on a single charge, and can search the web for you and answer questions with just your voice using Google Assistant. Save for biometric login and more local storage, there's nothing else that this budget laptop leaves off the table.

Pros: Decent display, long battery life, lots of ports

Cons: Small local storage, low amount of RAM



The best 2-in-1 Chromebook

The original Google Pixelbook all but epitomizes what an ideal 2-in-1 Chromebook should be. While expensive, this is the most comfortable and enjoyable 2-in-1 Chromebook experience to date.

It may be a bit of an oldie — and a bit pricey — but the original Google Pixelbook offers the best experience in a 2-in-1 (convertible) Chromebook that we've had the pleasure to enjoy. While the laptop doesn't feature a stowaway stylus or biometric login — things we see in most other 2-in-1 laptops — it offers one of the best keyboards around, paired with a gorgeous display and attractive styling.

The laptop comes in a silver aluminum shell bedecked with glossy white plastic on its lid and a rubberized white palm rest on the backlit keyboard deck. This gorgeous frame houses one of the best keyboards we've ever tested for sound, comfort, and accuracy. The chassis also is home to a fantastic 12.3-inch, 2,400 x 1,600-pixel display at 400 nits of brightness that can shine for up to 10 hours on a charge.

This frame is also able to bend 360-degrees backward for tablet-like use via the Chromebook's super-smooth touchscreen (hence the term convertible or 2-in-1). While sold separately — and must be stored separately as well — Google's Pixelbook Pen stylus is a robust accessory with the ability to trigger Google Assistant information cards on things you circle and highlight using the stylus. 

Ultimately, we love the Pixelbook for its versatility and premium, flagship experience compared against every 2-in-1 Chromebook out there today. While the model comes with 8GB of RAM, an Intel Core i5 CPU, and a 128GB SSD, a maxed-out version — with an Intel Core i7 CPU, 16GB of RAM and a 512GB SSD — costs a bit much for a Chromebook, honestly. 

Pros: Amazing keyboard, excellent display, clever design

Cons: Expensive, pricey upgrades



The best 11-inch Chromebook

Lenovo's 100e Chromebook is the laptop we'd recommend to anyone with a restrictive budget, bringing a bit of quality to the web computing basics that the lowest price possible today offers.

Some folks out there still want the smallest laptop possible in spite of developments making 13 and even 15-inch laptops incredibly thin and light. For them, the best Chromebook we've found is the Lenovo 100e Chromebook, which is oddly far more expensive on Lenovo's own website than, say, Walmart.

This diminutive machine (for a computer, at least) is designed for nothing more than the basics of web-based computing: checking email, getting school work done, watching Netflix at 720p, and more. Because this is aimed for education primarily, the keyboard comes in a spill-proof design, and the frame can resist drops from as high as 29.5 inches — roughy the height of a student's desk.

Inside, you're getting a MediaTek CPU backed by just 4GB of RAM and a 16GB SSD. These are the absolute minimum requirements in terms of Chromebook hardware, hence the laptop's next-to-nothing price at most retailers online. Don't expect glorious computing experience here, though it does have up to 10 hours of battery life and a USB-C charger.

But, it is absolutely amazing for a kid's first laptop or even an older adult just getting into technology. And, the Lenovo 100e Chromebook is one of those laptops that's easy to recommend to almost anyone with a restrictive budget. 

Pros: Excellent price, long battery life, spill and drop resistant

Cons: Low power, tiny storage



The best 13-inch Chromebook

The HP Chromebook 14 is an excellent buy for those looking for that traditional laptop experience without spending a ton of cash. With lots of basic features but also versatility, we think it's a winner.

For those seeking a little more screen size and power from their Chromebook than a mere 11-inch device can offer, we suggest considering the HP Chromebook 14. This has many of the same features as your average 11-inch Chromebook, but with more space and a 14-inch, 720p screen crammed into a 13-inch-sized laptop.

The HP Chromebook 14 is both drop and spill resistant to a minor extent, and comes packing an Intel Celeron CPU, 4GB of RAM, and a 16GB SSD for storage. Again, this device is assuming that you'll be using cloud storage via Google Drive to supplement your local space. The included microSD card slot can help expand that local storage as well.

On top of that, the laptop has two USB-C 3.1 and two USB 3.1 ports, offering plenty of room for expansion in all sorts of ways, including displays. Finally, just like the Lenovo 100e, this Chromebook can last for up to 10 hours on a charge.

If you're after a more traditional laptop experience but aren't looking to spend a fortune, then this is the best Chromebook for that job.

Pros: Excellent price, lots of ports, long battery life

Cons: 1080p costs extra, tiny local storage



The best 15-inch Chromebook

This 15-inch Lenovo Yoga Chromebook brings entry-level flagship laptop elements into a more affordable package.

When looking for a big-screen Chromebook, it's tough to beat the 15-inch Lenovo Yoga Chromebook. It brings some pretty high-end hardware and features to an affordable price point, making it the best 15-inch Chromebook that we've seen.

Not only does it feature a 15.6-inch, 1080p touchscreen, but a (relatively) whopping 128GB SSD and 8GB of RAM, which are flagship laptop-level numbers. The Yoga also has one of the best keyboards in the business.

As for connectivity, the Yoga Chromebook offers all of the basics including two USB-C 3.1 ports, a USB 3.0, a microSD slot, and Wi-Fi 5 along with Bluetooth 4.1. When it comes to power, you're looking at a 10-hour use time from this Chromebook. It is also one that supports Google Play Android apps.

Pros: Gorgeous display, lots of storage, long battery life

Cons: Needs more current wireless



What to consider when buying a Chromebook

Chromebooks aren't designed like Windows or Mac machines. Instead of using an operating system (OS) with software that resides on the computer, Chromebooks run on a cloud-based OS called Chrome OS. It's very simple and easy to use. In place of a productivity suite like Microsoft Office, you get Google's services like the Chrome web browser, Gmail (email), Docs (documents), Sheets (spreadsheets), Slides (presentation), and Drive (cloud storage); all these applications and others are accessed via cloud.

This means all of your files will save to the cloud in Google Drive, so you never have to worry about losing them or saving a physical copy to your Chromebook's storage. As you can guess, much of Chrome OS's core functions work through the Chrome web browser.

Although Chromebooks are cloud-based laptops, they can work offline. There are some Chrome OS apps and programs you can download; Google's office suite has an offline mode; you can read or save files locally on a local solid state drive (SSD), external hard drive, USB flash drive, or SD card (if the Chromebook has a memory card reader); and even install Android apps from the Google Play store (Chromebooks released in 2017 or newer), but most of your activity will be online through Google's apps or the Chrome web browser. If you need specific, special programs, like Adobe Illustrator, Premiere or Logic Pro X, that are only available for Mac OS or Windows, then a Chromebook isn't the best buy for you.

Some of the newest Chromebooks are quite high-end, with sharp, vibrant screens, comfortable keyboards, latest ports (USB-C and USB 3.0), and fast processors (CPUs). Couple that with the fact that just about any Chromebook available today supports the majority of Android apps through Google Play, and you have some awfully capable machines. However, not all Android apps perform well on a Chromebook, and we recommend using the web-based option instead, if there is one. For example, streaming Netflix through the web browser is preferable to using the Netflix Android app.

Here are some key hardware specifications to look out for when browsing the internet for Chromebooks:

  • Displays: If you're concerned about how the text, images and video will appear on the Chromebook screen that you'll be looking at while using it, we recommend looking for a 720p (1,280 x 720) resolution at a minimum, with 1080p (1,920 x 1,080) being the gold standard. There are also 4K UHD (3,840 x 2,160) Chromebooks, but those are exorbitantly expensive whereas you can get a 1080p Chromebook for even $500. If you're looking for a touchscreen, the majority of those come in 2-in-1 hybrid designs and generally start at around $700 for ones with decent hardware inside.
  • Processors: A benefit to Chrome OS is that it doesn't require much power to run swiftly and efficiently, so most Chromebooks come with fanless processors either from Intel's Pentium and Celeron lines or ARM-based chip designs. If you need more power for some reason, makers like Google and HP do sell Chromebooks with Intel Core processors at the highest end.
  • Memory: The memory (RAM) in your Chromebook dictates how many programs or browser tabs you can run simultaneously before the machine has to reload your content when accessed. Most Chromebooks come with just 4GB or even 2GB of RAM, though some higher-end models offer 8GB or as much as 16GB. We'd feel the most comfortable and free to work without limits using 8GB of RAM, but basic users will get away with 4GB easily.
  • Storage: Chromebooks rely heavily on the cloud storage services that Google provides via Drive, so most models come with no more than a mere 16GB of onboard space, which is usually expandable via a microSD card. More premium models in recent years have begun shipping Chromebooks with more storage via faster solid-state drives (SSDs) rather than cheaper flash memory. With Google Drive accesible in the Chrome OS interface as if it were local storage, we would strongly consider a subscription with your Chromebook purchase to save some upfront cost. If you're that concerned with local storage, grab a microSD card or a thumb drive.
  • Ports: Most every single Chromebook is going to come with at least one standard USB port, likely the 2.0 edition in terms of data transfer speed. However, more modern and premium models have made the move to the sleeker, faster, and more versatile USB-C standard, so keep that in mind if you want the latest and greatest, but this is your first step into that shiny new world. Finally, generally don't expect to see a lot of ports on Chromebooks, being inherently focused on simplicity and portability. Much of what Chromebooks lack in wired connectivity can be made up for with Bluetooth and Wi-Fi. 


Amazon's videoconferencing app Chime isn't as popular as Zoom or Microsoft Teams, but two other key apps are boosting its remote work business, an exec says (AMZN)

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Amazon Web Services CEO Andy Jassy

  • While Amazon's videoconferencing app Chime isn't as widely used as competing products Microsoft Teams and Zoom, the company has two other apps that are boosting its remote work business. 
  • The remote desktop service WorkSpaces and call center software Connect have both seen surging growth, an exec says, though he declined to share usage stats. 
  • Meanwhile, AWS announced a partnership with Slack that would allow Slack to use Chime's voice and video tools, which the exec says will "undoubtedly help" Chime's business. 
  • Here's how customers like TC Energy and Direct Interactions use AWS's remote work apps.
  • Visit Business Insider's homepage for more stories.

As Zoom, Microsoft, and Google have seen a flood of new users for their chat and videoconferencing apps during the coronavirus pandemic, Amazon's Chime seems to have missed out on skyrocketing growth.

But that doesn't mean that Amazon has missed out on the remote work boom in general, says Eron Kelly, general manager of compute infrastructure and applications at Amazon Web Services. Kelly says that two AWS apps have flourished in the past few months: Connect and WorkSpaces. 

Connect allows employees to set up a call center for support and customer service, while WorkSpaces helps employees easily set up a desktop when working remotely. 

"We've seen a tremendous amount of growth in these businesses with all our customers," Kelly said, adding that Amazon is a "core part" of the work-from-home movement. "I think we have a strong position."

Chime, too, just signed on a big customer: AWS announced a partnership with messaging company Slack in early June where Slack will use Chime's voice and video abilities, while Amazon employees start using Slack. 

Kelly declined to share growth numbers for Chime, Connect, or Workspaces. 

The Slack partnership will "undoubtedly help" Amazon Chime

While AWS declined to provide usage numbers for Amazon Chime, it's almost certainly less widely used than its major videoconferencing rivals like Zoom (300 million daily meeting participants), Microsoft Teams (with 75 million daily active users), and Google Meet (100 million daily meeting participants). As one analyst recently put it to Business Insider: "I cannot recall attending a Chime meeting that wasn't related to or hosted by Amazon."

AWS has seen more growth in Chime's software development kit, which allows developers to build apps using Chime's features, than with the video tools on their own. 

"While we've been seeing growth with Chime, where we've seen most acceleration is use of the Chime SDK," Kelly said.

For example, healthcare company CareMonitor used it to build an application that allows patients to log health information like their blood pressure and communicate with caregivers, while fitness company Mindbody used it to build an app for personal trainers to run online classes. 

The recent Slack partnership also puts AWS in a "great position" for more customers to use Chime, Kelly believes. 

"I think it's going to help our business," he said. "When I think of the Chime business, I think of it as both the meetings and applications experience as well as the underlying SDK elements. Slack will undoubtedly help that business a lot."

WorkSpaces help customers work from home

WorkSpaces has also seen "significant growth" during the pandemic — including by Amazon itself — to onboard employees remotely during the pandemic, Kelly said.  

In normal times, employees would simply get a pre-setup work laptop on their first day. Now, employees can use WorkSpaces to access all the necessary internal applications on their first day of work while they wait for a laptop to be shipped to them. Amazon itself has been creating 5,000 new WorkSpaces per week for its employees in past months. 

The energy company TC Energy, which has been using AWS's products since 2017, says that WorkSpaces helped it get its entire workforce working from home earlier this year since it allows employees to do work from their own desktop devices at home. While TC first started using the service last year, it has increased its usage eightfold in past months, including for onboarding students for its annual summer internship program which started in May. 

"What's come out for the journey has been a real understanding that with the purchase, we're getting access to fabulous innovation tools," Chris Foster, CIO of TC Energy, told Business Insider. "It's like having a Home Depot attached to your house."

TC Energy doesn't use Chime as much: Instead, it started using Microsoft Teams since the pandemic started, and plans to continue rolling it out and training employees over the next nine months.

A surge in Amazon Connect, including 700 new accounts from one customer 

Normally, employees have to report to a call center to talk on the phone with customers for support, customer service, and more. But with Amazon Connect, employees can do that work anywhere, including the comfort of their homes. Unsurprisingly, there's been a spike in Connect usage as call centers across the country have closed due to shelter-in-place mandates. 

"Connect has in its nature been very flexible, but it really lended itself well during this pandemic," Kelly said.

Customer service company Direct Interactions was one of the first 100 companies to use Amazon Connect for its call center in 2017. In fact, its entire business is based on Connect, says CEO Jonas Nicholson. In the past month, Direct Interactions has added 700 employees onto the platform. 

Doing these types of calls from home can even allow employees to deliver better customer service, especially during a pandemic like this, Nicholson says. 

"A cubicle is no place to provide a piece of your heart while you're calling," Nicholson said. "There are people who have lost everything: lost your job, gotten sick. Home is the place to do that and have an emotional interaction."

Direct Interactions uses Chime as well as Connect, though it has a "blended Microsoft and Amazon model" where it uses Teams too, Nicholson said. 

It uses Microsoft Teams for chat rooms and Skype for Business to conduct many of its meetings, which is ideal because many of its customers also use Microsoft, but uses Chime for quality monitoring sessions and other types of meetings. The company appreciates Chime for "the self-documenting nature and ease of recording," Nicholson said. 

One of the benefits of Connect and other Amazon software is that it has a pay-as-you-go model, as opposed to prepaid annual contracts,  AWS's Kelly says. Indeed, that pay model helped hook Direct Interactions, Nicholson said, praising the company's "flexible schedule."

Do you work at AWS? Got a tip? Contact this reporter via email at rmchan@businessinsider.com, Signal at 646.376.6106, Telegram at @rosaliechan, or Twitter DM at @rosaliechan17. (PR pitches by email only, please.) Other types of secure messaging available upon request.

SEE ALSO: Developers have named Rust their most-loved programming language five years in a row. Here's why developers at Facebook, Dropbox, and Amazon all adore it.

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