• Apple offers several ways to reset your Apple ID password depending on your access to personal devices and their operating systems. 
• To reset your Apple ID password through a browser, you'll need access to one of your Apple devices and your Apple ID email. 
• The Apple Support app can help you reset your Apple ID password from someone else's device, but they'll need iOS 13.1 or higher to download it. 
• Apple users can also reset their Apple ID password using the Find My iPhone app on iPhones, iPads, or iPod Touches with iOS 9 to iOS 12 operating systems. 
• Visit Business Insider's Tech Reference library for more stories.

Forgetting a password can feel like the end of the world, especially when it's the password to an account like your Apple ID. Your Apple ID gives you access to your iCloud, devices, and more, and without it, you're locked out of an essential part of your personal and even professional life. 

For those who have access to at least one of their Apple devices, the process for resetting your Apple ID is pretty straightforward on a browser. If you don't have your device, you'll have to use workarounds like the Find My iPhone app.

You can also download the Apple Support app onto someone else's device and try to reset your password that way. Any information you enter during the process will not be stored on the device. 

Here are a few ways you can try and reset your Apple ID password. 

Check out the products mentioned in this article:

iPhone 11 (From $699.99 at Apple)

Apple Macbook Pro (From $1,299.00 at Apple)

How to reset your Apple ID password with the Find My iPhone app on your own or someone else's device

1. Download the Find My iPhone app if it's not already, then open it on your iPhone, iPad, or iPod Touch. 

2. On the sign-in screen erase the Apple ID field if it isn't empty. 

3. If you don't see a sign on screen, choose "Sign Out," then clear the Apple ID field. 

4. Tap "Forgot Apple ID or Password" link. 

5. Enter the device's passcode. 

6. Enter your new password and enter it again to verify it. 

7. Select "Next" in the upper right-hand corner to confirm the change. 

8. Select "Next" and follow the prompts to receive confirmation of the password change.

How to reset your Apple ID password with the Apple Support App using someone else's iPhone or iPad

1. Download the Apple Support app.

2. After opening the app, tap "Products."

3. Scroll down until you see "Apple ID," and tap it. 

4. Select "Forgot Apple ID Password."

5. Choose "Get Started."

6. Tap the "A different Apple ID" link. 

7. Enter the Apple ID you want to reset the password for. 

8. Select "Next" and follow the prompts to receive confirmation of the password change.

How to reset your Apple ID password on your web browser with one of your Apple devices

1. Go to your Apple ID page. 

2. Click the "Forgot Apple ID or password?" link. 

3. Enter your Apple ID. 

4. Enter the phone number associated with your Apple ID account, then press "Continue." 

5. Apple will send a desktop or mobile notification to all your registered devices, prompting you to reset your password through one. 

6. If you have your devices, you can follow the prompts to change your Apple ID password for a successful reset.

Related coverage from Tech Reference:

• How to remove the Apple ID from your iPhone in 2 different ways, to wipe your data and information from the device

• How to remove your Apple ID from an Apple Watch by unpairing it from your iPhone

• How to remove your Apple ID from an iPad and wipe your personal information from the device

• How to change your Apple ID on an iPad

• How to change your Apple ID on an iPhone

SEE ALSO: The best iPhones

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• Facebook content moderators employed by Accenture have been ordered to review an extra 48 minutes of child abuse per day, The Intercept reported Thursday.
• Accenture told hundreds of moderators in emails that, under its renegotiated contract with Facebook, they'd now need to look at 6.3 hours of "child exploitation imagery" instead of 5.5, according to The Intercept.
• The change comes barely a month after Facebook agreed to pay $52 million to moderators in a lawsuit brought by those who developed mental-health conditions on the job.
• Facebook and the contracting companies it works with have faced intense criticism over working conditions for moderators who review violent and toxic content, particularly following reporting from The Verge in early 2019. 
• Visit Business Insider's homepage for more stories.

Facebook content moderators employed by contracting firm Accenture have been told they'll need to watch nearly an hour more of child abuse content per day in order to meet their quotas, The Intercept reported on Thursday.

In a series of emails sent in late May and early June, Accenture said moderators responsible for reviewing "child exploitation imagery" for Facebook would, under a renewed contract between the companies, need to review 6.3 hours of content per day instead of 5.5 hours, according to The Intercept.

The changes will affect at least hundreds of Facebook's outsourced moderators, who review the questionable content to determine whether it violates the social media company's policies and should be removed. The increased workload, according to the emails sent to moderators, are part of Accenture "aligning to our global partners as well as our partners in MVW," which can be interpreted as a reference to Facebook's Mountain View, California, office. Further  wording suggested that workers in that office were already viewing 6.3 hours per day, according the emails seen by The Intercept.

Moderators are tasked with viewing some of the most vile content on the internet for hours per day, every day, and Facebook and its partners have come under fire over their treatment of those workers, particularly since The Verge reported last year on low wages and oppressive working conditions for Facebook moderators working for contracting firm Cognizant.

Last month, Facebook agreed to settle a lawsuit brought by a former moderator by paying $52 million to current and former moderators who developed mental-health conditions while on the job, as well as agreeing to provide better mental health support for workers.

But the reported increase in production hours seems to run counter to that settlement, as well as best practices around protecting moderators from trauma that stemmed from research Facebook itself commissioned (through a group it co-founded called Technology Coalition).

Both Facebook and Accenture denied to Business Insider that the social media company had instructed Accenture to increase production hours, though neither would elaborate.

"We haven't increased guidance for production hours with any of our partners," a Facebook spokesperson told Business Insider, while refusing to comment on the reported contract renewal.

"Facebook hasn't changed our requirements for working hours. As always, we continue to provide our team members proactive and on-demand resiliency support. Our people are encouraged to use these services at any time, without restriction," a spokesperson for Accenture told Business Insider.

Join the conversation about this story »

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• To password protect a PDF in Adobe Acrobat Reader, you'll need the paid Pro version, which starts at $14.99 a month.
• You can password protect a PDF in Adobe Reader by clicking the shield icon in the Acrobat tools sidebar and selecting "Protect using password." 
• When you password protect a PDF, you keep documents like tax filings and medical records safe on your computer and when sharing them with others. 
• Visit Business Insider's Tech Reference library for more stories.

If you're like most people, you probably store a lot of your essential files on your computer as a PDF.

Our computers may be secure, but they're not entirely invulnerable to prying eyes. You could accidentally download spyware or some other virus, or you could lose your laptop, and all of that information would be vulnerable to being stolen.

If you're worried about somebody gaining access to your information, you can add an extra layer of protection to those documents by password protecting those PDFs with Adobe Acrobat. Unfortunately, this feature is not free and is only available on the paid version of Acrobat Pro.

You can purchase for a month or keep renewing, depending on your needs. But once you have it, you'll have the ability to keep your PDFs secure from prying eyes.

Check out the products mentioned in this article:

Apple Macbook Pro (From $1,299.00 at Apple)

Acer Chromebook 15 (From $179.99 at Walmart)

How to password protect your PDFs in Adobe Acrobat Pro

1. Open the PDF you want to protect in Adobe Acrobat Reader.

2. In the right sidebar, click the shield icon labeled "Protect."

3. At the top of the document, click the option that reads "Protect using password."

4. Choose between preventing people from viewing your document or just blocking edits. 

5. Set your password. 

6. Click "Apply" to finish.

Related coverage from Tech Reference:

• How to enable Adobe Flash Player on a Microsoft Edge browser

• How to enable Adobe Flash Player on a Mac computer using Safari

• How to convert a PDF to a Google Doc in a few simple steps on your Mac or PC

• How to save a webpage as a PDF on Mac in 4 simple steps

• How to change the default PDF viewer on your Mac computer

SEE ALSO: The best all-in-one PCs you can buy

Join the conversation about this story »

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• You can add an Outlook calendar to your iPhone by adding your Outlook.com account through the "Passwords & Accounts" menu in your Settings app.
• Another way to add and access your Outlook calendar on your iPhone is by downloading the email client's iOS app. 
• Once your Outlook calendar syncs to your iPhone, events added on a computer will quickly populate on the phone.
• Visit Business Insider's Tech Reference library for more stories.

Compatibility and competition have long made it difficult to sync a calendar from Microsoft Outlook with an operating system like Apple's iOS. This has forced users of both to defer to using one calendar or even juggling between two competing schedules featuring different commitments. 

But in recent years, companies have developed workarounds and even features dedicated solely to connecting software and apps from competing brands. That's true of Outlook, which allows you to connect its Microsoft driven calendar to your Apple iPhone, ensuring all your events, calls, and meetings aren't forgotten, whether you're at home or on the go. 

Here's how you can ensure you have access to your Outlook calendar on your iPhone. 

Check out the products mentioned in this article:

iPhone 11 (From $699.99 at Apple)

How to view your Outlook calendar through the client app for iPhone  

1. Download the Microsoft Outlook app on your iPhone.  

2. Open the app, then enter the email address and password you use for Outlook.

3. Click "Allow" on the next screen that explains what the app will be able to access.

4. When you open the Outlook app on your iPhone, you will now have access to your Outlook email and calendar.

How to sync your Microsoft Outlook calendar through your iPhone settings

1. Open your iPhone Settings app.

2. Scroll down and tap "Passwords & Accounts." 

3. Select "Add Account." 

4. Chose "Outlook.com."

5. Enter your Outlook username and password. 

6. Toggle on the option to sync your calendars. 

7. Choose "Save" in the upper right corner.  

Related coverage from Tech Reference:

• How to share your Outlook calendar with others to coordinate events, meetings, and more

• How to send a calendar invite in Outlook in 5 simple steps

• How to schedule an email in Microsoft Outlook on your PC or Mac computer

• How to turn off Microsoft Outlook desktop notifications and reduce distractions while working

• How to change your time zone in Outlook to correspond to local time

SEE ALSO: The best iPhones

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• You can block emails from your Yahoo inbox by using the "Blocked addresses" feature.
• With this feature, you can block specific email addresses from sending you mail.
• Visit Business Insider's Tech Reference library for more stories.

Spam is the scourge of every email account. It's difficult enough to maintain a clean email inbox without every advertiser on the net trying to catch your attention.

Fortunately, Yahoo email users can nip unwanted emails in the bud with the service's blocking function.

Here's how to block an email address from ever reaching your Yahoo inbox, using any internet browser on your Mac or PC.

Check out the products mentioned in this article:

Apple Macbook Pro (From $1,299.00 at Apple)

Acer Chromebook 15 (From $179.99 at Walmart)

How to block emails on Yahoo Mail

1. Head to Yahoo Mail in a web browser and log in, and then click the cog icon in the top-right corner, just beneath the "Home" button.

2. In the drop-down menu that opens, click "More Settings" at the bottom.

3. Click the "Security and privacy" tab in the left-side menu. 

4. Next to "Blocked addresses" click "Add."

5. Enter the email address that you want to block, and click "Save."

You're all set, and should see the newly-blocked email listed.

Any email you receive from that address will now be automatically deleted.

Related coverage from Tech Reference: 

• How to send an email on Yahoo from your computer or mobile device using the free Yahoo Mail service

• How to forward email from a Yahoo Mail account to Gmail or other email services

• How to add Yahoo Mail to your iPhone in 2 ways and coordinate all of your email in one place

• How to sign out of your Yahoo Mail account on desktop or mobile, and keep your account secure

• How to schedule send an email on Gmail on desktop or mobile, if you want to compose an email but schedule it to send at a later time

SEE ALSO: The best MacBooks you can buy

Join the conversation about this story »

NOW WATCH: Tax Day is now July 15 — this is what it's like to do your own taxes for the very first time

• When you add holidays to Outlook through the client's Options menu, the dates will automatically populate your calendar.

• You can add holidays to your Microsoft Outlook calendar based on your region. 

• Visit Business Insider's Tech Reference library for more stories.

One of the best features of Microsoft Outlook is its accompanying calendar, which is especially useful for scheduling meetings, appointments, and keeping track of important deadlines. 

Outlook's calendar has a variety of customization options, including the ability to add holidays to your calendar. This helps you keep track of days off and celebrations alongside your other personal and professional commitments.

Once you've added holidays to your Outlook calendar, they will appear in the Calendar desktop app that accompanies Outlook.

To add holidays to your Outlook calendar, you'll need to be using the Outlook desktop app. Here's how to do it.

Check out the products mentioned in this article:

Apple Macbook Pro (From $1,299.00 at Apple)

Acer Chromebook 15 (From $179.99 at Walmart)

How to add holidays to your Outlook calendar

1. Log in to Outlook.com

2. On the Outlook desktop app, click on the "File" tab.

3. Click on "Options." 

4. Click on "Calendar" in the pop-up window, then click on the button labeled "Add Holidays."

5. Scroll through the list until you find the country that observes the holidays you wish to add. 5. Click on that country's name so that the box next to it shows a checkmark.

6. Click "OK" when you are done. 

7. Click "OK" again to confirm and close out of the pop-up windows.

Related coverage from Tech Reference:

• How to turn off Microsoft Outlook desktop notifications and reduce distractions while working

• How to create a hyperlink in Microsoft Outlook and link out to websites, emails, and documents in your email messages

• How to delete multiple emails at once in Microsoft Outlook and empty your inbox faster

• How to archive emails in Microsoft Outlook and declutter your inbox

• How to request a read receipt in Microsoft Outlook and know when someone has opened your email

SEE ALSO: The best laptops

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• You can insert spaces in your Instagram bio using the mobile app or desktop site. 
• When you add line breaks in your bio, it keeps your emoticons, text, and more aligned and uncluttered, increasing readability.
• Visit Business Insider's Tech Reference library for more stories.

Instagram has been a pioneer in social media, but some features are still in the stone age of mobile apps. 

That includes formatting for text-heavy parts of your profile, including captions and your bio. Many users try to find tricks to adding extra space to their Instagram bios, including using symbols to break up space. But that can clutter your bio, making it difficult to read. 

There are better workarounds for putting spaces in your Instagram bio. Here are two for when you're on the mobile and the desktop site. 

Check out the products mentioned in this article:

iPhone 11 (From $699.99 at Apple)

Samsung Galaxy S10 (From $699.99 at Walmart)

Apple Macbook Pro (From $1,299.00 at Apple)

Acer Chromebook 15 (From $179.99 at Walmart)

How to put spaces in your Instagram bio on the mobile app 

1. Open your phone's notes app and type out your bio, with the line-breaks you want to include. 

2. Select the text and tap "Copy."

3. Open the Instagram app. 

4. Tap your profile icon in the bottom menu. 

5. Choose "Edit Profile."

6. Tap into the "Bio" section and delete any existing text that you don't want to keep in your bio. 

7. Long-tap in the "Bio" field and select "Paste."

8. Delete the period at the end of the last word preceding each line break.

9. Hit "Done" twice, as prompted.

How to put spaces in your Instagram bio on the desktop site

1. Go to Instagram.com.

2. Select your profile icon in the top-right corner of the screen

3. Select "Edit Profile"

4. Under the "Bio" section, add your desired bio text and include a period or another punctuation mark on each line with a break. 

5. Hit "Submit."

Related coverage from Tech Reference:

• How to edit your Instagram bio on desktop or mobile

• How to change the font on your Instagram bio with a third-party app

• How to put a link in your Instagram bio on desktop or mobile

• How to add a location to your Instagram business page's bio

• How to make your Instagram public using your phone or computer, so anyone can see your photos and stories

SEE ALSO: The best budget smartphones

Join the conversation about this story »

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• You can scan a Snapchat code for your own profile or a friend's using the app's camera screen or your mobile device's camera roll.
• Before you scan a Snapcode, you will need to go to a profile and view or save its Snapcode. 
• A Snapcode is a ghost-shaped barcode unique to your Snapchat account, and it serves as an easy way to identify and share your profile with others.
• Visit Business Insider's Tech Reference library for more stories.

It's easy to share your Snapcode with friends and, likewise, to scan others' codes and add them to your friend list.

Scanning a Snapcode from the camera screen is by far the easiest option. However, you can scan a Snapcode from your camera roll if you saved your own or had a friend send theirs to you. 

Once you save it to your photo library, you can use an upload option to add a friend using their Snapcode or allow others to add that same friend. 

Here's how to scan a Snapcode in two different ways.

Check out the products mentioned in this article:

iPhone 11 (From $699.99 at Apple)

Samsung Galaxy S10 (From $699.99 at Walmart)

How to find and save a Snapcode

1. Open the Snapchat app.

2.  Tap your profile icon in the upper left-hand corner of the screen.

3. Tap on your Snapcode at the top of the profile screen. 

4. A pop-up window will appear. Tap "Save Snapcode" to save a photo.

5. If you want to save a friend's Snapcode, navigate to your chat history. 

6. Tap their profile icon in the upper left-hand corner.

7. Tap the three dots in the upper right-hand corner to open a menu.

8. Scroll to and tap Share Snapcode.

9. Send this username to another Snapchat friend at this time. 

How to scan a Snapcode from your camera roll

1. If a friend has texted, Bluetooth shared, or Airdropped you a photo of their Snapcode, save it to your camera roll. 

2. Open the Snapchat app and tap your profile icon in the upper left-hand corner of the camera screen. 

3. Select the gear icon in the upper right-hand corner to access your Snapchat settings.

4. Select Snapcodes.

5. Choose Scan from Camera Roll.

6. Locate and select the Snapcode in your camera roll to scan it. 

7. When it's done, the Snapcode will turn into a winking ghost icon, and a pop-up will give you the option to add the person as a friend.

How to scan a Snapcode from the camera screen

1. Open your Snapchat camera screen.

2. With your friend's Snapcode viewable on their mobile device's screen, tap and hold your camera screen over their Snapcode.

3. A pop-up will give you the option to add that person as a friend. 

Related coverage from Tech Reference:

• How to see who added you as a friend on Snapchat in 2 ways

• How to delete or block friends on Snapchat on an iPhone or Android
  

• How to clear all of your conversations on Snapchat through your account settings

• How to find and add someone on Snapchat on iPhone or Android, in 3 different ways

• How to see your friends' locations on Snapchat with Snap Map, as long as they've enabled it

SEE ALSO: The best iPhones

Join the conversation about this story »

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• Under NASA administrator Jim Bridenstine, two chiefs of the agency's human spaceflight have departed within a year, including Bill Gerstenmaier and Doug Loverro.
• Last week, NASA announced Kathy Lueders — a 28-year agency veteran and leader of the program overseeing SpaceX's first crewed flight to orbit — would now lead its Human Spaceflight Office.
• Lueders is the first woman chief of the division, and she has authority over all NASA projects that involve flying astronauts to and from space.
• Her task list is epic: It includes getting new commercial spaceships to and from orbit with astronauts, landing two people on the moon in 2024, and rocketing the first crew to Mars in the mid-2030s.
• "This has got to be one of the most difficult jobs in America, but it's also going to be one of the most rewarding," Bridenstine told Lueders during a press briefing on Thursday.
• Visit Business Insider's homepage for more stories.

Amid the chaos of turnover at the top of NASA's human spaceflight office — the division charged with safely sending astronauts to and from space — the agency has found a toehold in the leadership of Kathy Lueders.

Since 2014, Lueders has led NASA's Commercial Crew Program: a roughly $8 billion competition that's paid SpaceX and Boeing to develop privately owned and operated spaceships. The program is designed to replace the human spaceflight capabilities the US lost when its government retired the space shuttle in July 2011.

On May 30, Lueders saw the commercial program's first real fruit: SpaceX's first-ever launch of human passengers aboard its new Crew Dragon spaceship. The mission, called Demo-2, safely delivered NASA astronauts Bob Behnken and Doug Hurley into orbit. 

But as Lueders' team worked toward the successful launch of Crew Dragon, and its later docking with the International Space Station, the now-former chiefs of NASA's Human Exploration and Operations Mission Directorate, or HEO (as the human spaceflight office is officially known) were making their exits.

In July, Bill Gerstenmaier stepped down from his post after leading the division for nearly 15 years, later taking a job with SpaceX. His successor was former Defense of Defense executive Doug Loverro — but Loverro resigned in May after just six months on the job over what he described as a "mistake" in risk-taking. (The Wall Street Journal reported Loverro is under investigation for possibly unfairly aiding Boeing in a competition for lunar lander contracts.)

So with an important position open, and on the heels of SpaceX's first crewed launch, NASA administrator Jim Bridenstine asked Lueders if she'd take the job.

"We polled a number of people within the agency and asked who would be a good a good person that to fit this role, and Kathy Lueders name came up over and over again," Bridenstine said during a call with reporters on Thursday. "She has an amazing amount of respect within the agency."

'I need to grow a few shoe sizes — quick'

Lueders got her start as a propulsion engineer at the White Sands Test Facility in New Mexico, according to NASA, where she managed the system which space shuttles utilized to maneuver in space.

She went on to run the transportation of vital cargo and supplies to the International Space Station (ISS) — a $150 billion laboratory that flies around Earth at 17,500 mph.

In addition, she oversaw the spacecraft that visited the ISS, gaining an intimate familiarity that made her a natural fit to run the Commercial Crew Program when the job opened up.

Lueders' new gig, however, vastly overshadows her prior responsibilities. Bridenstine even highlighted the difficulty of the job in thanking Lueders for filling the post.

"Kathy, I just want to say thank you to you for being willing to step up and take this job," Bridenstine said. "This has got to be one of the most difficult jobs in America, but it's also going to be one of the most rewarding."

Lueders will shoulder responsibility for the safety of astronauts and the development and use of tens of billions of dollars worth of future hardware, including NASA's planned Space Launch System rocket and Orion spaceship. Her purview includes the ISS and Commercial Crew programs. (Lueders noted astronauts Behnken and Hurley are slated to return to Earth and complete their space mission in early August.) 

But she also has a pressing mandate with NASA's Artemis program: land the first woman (and the next man) on the moon before the end of 2024. Then, after establishing a permanent base at a pole of the moon, where there is water ice (a prime ingredient to manufacture rocket fuel), she is to rally her teams to send the first crewed mission to Mars in the mid-2030s.

"I'm going to tell you, I do feel like I'm filling big footprints. I'm looking down, I realize I need to grow a few shoe sizes — quick," she told reporters during Thursday's teleconference.

Lueders told Business Insider she has a number of practical challenges ahead of her, including figuring out how to meet those aggressive timelines during a pandemic that's led NASA to shutter its facilities to most employees and contractors.

For her part, Lueders understands the monumental nature of her task but, just four days in is working hard to gain a sense of who is supposed to be doing what and by when — and against of backdrop of challenges brought on by the pandemic and another shift in leadership.

"My big challenge is to get plugged in with the total team, right? The team's gone through changes over the last year," she told Business Insider. "We've got to get together and work and continue to let the team make the great progress that they've been making."

Girls and women are 'able to see themselves in me'

Lueders is the first woman to run NASA HEO — a fact she said she was initially unaware of.

"When Jim asked me if I would take this role, I didn't really think about being first," she told reporters on Thursday. "I was more overwhelmed with the potential tasks in front of me. And it was actually when I was talking to my husband that he made the point to me."

At that point, Lueders added, she stopped and thought "about all of the other firsts that have been out there that really have paved my way." She also noted that June 18 — the day of the press briefing — was the day that Sally Ride became the first American female astronaut to reach space.

"What's been amazing to me over the last few days is seeing all the tweets, Snapchats, Instagrams — all the notes from all the girls out there," Lueders said, referring to congratulations and well-wishings she's received since NASA's announcement of her promotion last week. "That really helps me realize the power of being of my being first. That means to them, they're able to see themselves in me. I'm very honored by that, and I'm expecting really big things for them from them; you'd better get going."

She added: "I think when we can see ourselves and the people that are out there, it makes us realize we can do it."

SEE ALSO: Elon Musk says it took 100,000 people to launch 2 NASA astronauts into orbit — and that he wasn't sure SpaceX would ever pull off the feat

DON'T MISS: NASA astronaut Leland Melvin told Bill Nye that a police officer came close to ending his career before it even started

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NOW WATCH: Why NASA waited nearly a decade to send astronauts into space from the US

• To set up LastPass Families, you'll first need to sign up for the 30-day trial offer or purchase a subscription for $48 annually. 
• When you set up a LastPass Families account, you and five other additional users are granted all the features of LastPass Premium. 
• LastPass offers Families account holders a "tour of the site" when they first subscribe, walking you through how to add new members. 
• If you opt not to take the tour, you can add new members to your LastPass Families account through the "Manage Family" option on your Vault dashboard. 
• Visit Business Insider's Tech Reference library for more stories.

Like many subscription services, the more, the merrier is a rule of thumb, at least as far as per-person pricing is concerned.

LastPass, a company that provides free or premium password management, sticks to this motto through its family plan, LastPass Families. The group tier allows you to expand premium-level password and data protection to six users.

LastPass Families comes with all the features of LastPass Premium, in addition to unlimited shared folders between account holders, a Family Manager dashboard, and emergency access, which allows you to grant a trusted contact your account permissions. You'll also have access to advanced multi-factor authentication for an added layer of security and VIP customer service support.

All of this for the low price tag of $48 annually — only twice as much as LastPass Premium will run a single user for a year. If you think you want better password and data protection for your family, here's how you can sign up for LastPass Families and add members to the plan.

Check out the products mentioned in this article:

Apple Macbook Pro (From $1,299.00 at Apple)

Acer Chromebook 15 (From $179.99 at Walmart)

How to sign up for LastPass Families

1. Go to www.lastpass.com.

2. Scroll down until you see the "Personal" and "Business" boxes. 

3. Click on "Families" under the "Personal" section.

4. Choose the 30-day trial option, or buy Families right away. 

5. After subscribing, log in to your LastPass account if you haven't already. 

6. If you already have a LastPass account, it may prompt you to make sure you want to upgrade to Families.

7. The website will refresh, and you'll be redirected to sign in again before taking you to your vault and offering the tour. 

How to add members to LastPass Families

1. While in your LastPass vault, click "Manage Family" on the left sidebar.

2. Click "Add Family Member."

3. Enter their name and the email they want to be associated with their LastPass Families account.  

4. Select if they'll be added as a Member or Family Manger. 

5. Click "Invite."

6. In the invitee's email, there will be a link to activate their LastPass Families account with temporary credentials. 

7. Click "Activate."

8. After logging in with your temporary password, you'll conclude the set up by creating a master password of your choosing.

Related coverage from Tech Reference:

• 'How much does LastPass cost?': Here's what you'll pay to use the encrypted password manager

• How to reset your LastPass master password in 5 steps

• How to delete your LastPass account and permanently wipe saved logins

• 'Does LastPass work offline?': How to access your encrypted password vault without WiFi or mobile data

• How to add your LastPass account to Google Authenticator for an added layer of password security

SEE ALSO: The best external hard drives you can buy

Join the conversation about this story »

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• You can Cheer in a Twitch chat by buying Bits and then entering a command.
• When you Cheer, your chat message will be marked with an animated emote — the more Bits you use, the more noticable the emote is.
• Cheers are a great way to call attention to your chat messages, as well as support your favorite streamers.
• Money you spend to buy Bits is split between Twitch and the streamer you're Cheering for.
• Visit Business Insider's homepage for more stories.

The most obvious way to support a streamer is to subscribe to their channel, or make a donation. However, Twitch also has another way to send streamers money: Cheers.

Here's how it works: You buy items called Bits, which can then be used to Cheer. In these Cheer messages, you can attach animated emotes to draw attention to your message. The more Bits you use, the more animated the emote is.

Some Twitch streamers even have a setup that permanently displays the biggest Cheers at the top of the chat. Others might call out Cheers on-air.

And best of all for the streamer, the money raised from Bits is split between them and Twitch itself. Bits can be purchased via Amazon, PayPal, or your Apple ID account.

Here's how you can get started showing your spirit and support for a channel by Cheering with Bits on Twitch, using your Mac, PC, iPhone, or Android device.

Check out the products mentioned in this article:

iPhone 11 (From $699.99 at Apple)

Samsung Galaxy S10 (From $699.99 at Walmart)

Apple Macbook Pro (From $1,299.00 at Apple)

Acer Chromebook 15 (From $179.99 at Walmart)

How to Cheer on Twitch on a Mac or PC

1. Using any internet browser on your Mac or PC, log into Twitch and navigate to the channel where you want to Cheer. The channel must be live and broadcasting.

2. The Stream Chat will be on the right of the video being broadcast. In the "Send a message" space at the bottom of chat, are two icons. Click the diamond-shaped Bits icon.

3. Twitch will show you how many Bits you have. Click "Get Bits" if you need to purchase a pack. You'll be allowed to buy Bits using PayPal or your Amazon account.

4. Click the Bits icon again when you're ready, and select one of the chat emotes available.

5. Select the number of Bits you want to attach to your Cheer.

6. The message box will automatically fill with the Cheer command you'll need to send. You can add any message you like after the command — it'll be displayed with your Cheer. Send the message when you're ready to send off your Cheer to the stream chat.

How to Cheer on Twitch on an iPhone or Android

1. Open up the Twitch app on your iPhone or Android device and log in, and then head to the channel you want to Cheer for. They'll need to be live and broadcasting.

2. Tap the diamond-shaped Bits button in the chat box at the bottom of the screen. 

3. A screen will appear, showing all the emotes you can use to Cheer with on this channel. If you don't have any Bits, tap "Get Bits" at the bottom of the screen and purchase some.

4. Once you've bought Bits, pick an emote, and then pick the amount of Bits you want to cheer with. The Cheer command you chose will appear in the chat box automatically.

5. Attach any message you'd like, and then send it. Your Cheer will appear in the chat.

Related coverage from Tech Reference:

• How to 'mod' someone on Twitch, and appoint them as a moderator for your channel

• How to change your Twitch username in 6 simple steps, and rebrand your streaming channel

• How to host another channel on Twitch, either manually or automatically

• How to subscribe to a channel on Twitch to show your support and unlock exclusive features

• How to change your profile picture on Twitch in 2 ways, or edit your current picture

SEE ALSO: The best MacBooks you can buy

Join the conversation about this story »

NOW WATCH: Here's what it's like to travel during the coronavirus outbreak

• You can easily change your Outlook theme in your account settings while logged in through a browser.
• On Outlook.com, you can browse and choose from a collection of themes, while the Outlook for Windows desktop app only allows you to select from four options. 
• If you use Outlook on Mac, there is no way to change your theme but you can put it into Dark Mode. 
• Visit Business Insider's Tech Reference library for more stories.

Microsoft Outlook has many different features that benefit its users and their workplaces. While Outlook is a preferred choice of an email client for many businesses, its workplace-focused user interface can feel tedious. 

While themes can be purely cosmetic preferences, they can also help create higher contrast, easing eye strain and improving visibility while navigating your inbox. Luckily, users have options for their inbox theme, though the quantity is tied directly to which operating system you're using and whether you're on the browser site.

If you're looking to personalize your inbox and make the whole experience more "you," or want an inbox experience that's easier on the eyes, you can change your Outlook theme through your account settings.

Here's how to do it. 

Check out the products mentioned in this article:

Apple Macbook Pro (From $1,299.00 at Apple)

Acer Chromebook 15 (From $179.99 at Walmart)

How to change your inbox theme on Outlook.com

1. With your Outlook inbox open, click on the gear icon in the upper right corner of your screen. 

2. Select a theme from the "Featured" list. 

3. If you don't see anything you like, click on "View all" to see all of the library's themes.

4. Choose the theme you want, then click "Save" to confirm your choice. 

How to set your inbox theme to dark mode in Outlook on a Mac

1. Click the Apple icon in the upper left corner. 

2. Select "System Preferences." 

3. Pick "General." 

4. Choose either "Dark" or "Auto" mode for your computer.

5. Launch the Outlook Macbook app. 

6. Select "Outlook" from the top menu bar. 

7. Choose "Preferences" from the dropdown menu. 

8. Click "General." 

9. Under "Personalize," make sure the "Turn off Dark Mode" box isn't selected. If it is, uncheck it. 

How to change your inbox theme in Outlook on Windows

1. Open your Outlook desktop app. 

2. Click "File." 

3. Select "Options" from the left blue column. 

4. Under the "Personalize your copy of Microsoft Office" section, click the "Office Theme" dropdown menu. 

5. Choose one of the four options from the dropdown. 

6. Click "OK." 

Related coverage from Tech Reference:

• How to export contacts from Outlook to backup your contact information, or add it to other programs

• How to change the default font in Microsoft Outlook from 'Calibri' to one you prefer more

• How to schedule an email in Microsoft Outlook on your PC or Mac computer

• How to turn off Microsoft Outlook desktop notifications and reduce distractions while working

• How to change your time zone in Outlook to correspond to local time

SEE ALSO: The best all-in-one PCs you can buy

Join the conversation about this story »

NOW WATCH: Here's what it's like to travel during the coronavirus outbreak

• You can "Whisper" to someone on Twitch using a chat command, or by going to their profile page.
• The Whisper feature on Twitch allows you to privately message any other user.
• Once you Whisper to someone, a private chat window will open for just the two of you.
• Visit Business Insider's Tech Reference library for more stories.

You may want to send a message over a Twitch stream chat that's particularly personal, or contains privileged information. That's where Twitch's "Whisper" function can come in handy.

With Whispers, you can send someone on Twitch a private message. This will open up a private chat room for just the two of you.

Here's how you can send a Whisper on Twitch, using either the website on your Mac and PC, or the mobile app on your iPhone and Android devices.

Check out the products mentioned in this article:

iPhone 11 (From $699.99 at Apple)

Samsung Galaxy S10 (From $699.99 at Walmart)

Apple Macbook Pro (From $1,299.00 at Apple)

Acer Chromebook 15 (From $179.99 at Walmart)

How to Whisper on Twitch on a computer

1. Open Twitch in any internet browser and sign in, and then navigate to the channel and stream chat where you want to send a user a Whisper.

2. Once in the stream chat, type out this command, followed by the message you want to send via Whisper: /w username. In place of "username," put the actual username of the person you want to contact.

3. Send the message when you're ready.

From there, a new private chat window will open, where you can continue to message each other privately. 

How to Whisper on the Twitch mobile app

1. Open the Twitch app on your iPhone or Android device and open the profile of the user you'd like to Whisper to. You can find this profile by searching for them.

2. On an Android, click "Whisper" on their profile page to open a private chat window. On an iPhone, tap the three dots in the top-right corner, and then select "Whisper" from the menu that appears.

Related coverage from Tech Reference:

• How to cancel a Twitch subscription on a computer or mobile device

• How to change your Twitch username in 6 simple steps, and rebrand your streaming channel

• How to find your Twitch stream key, which will let you start streaming games and access other features

• How to subscribe to a channel on Twitch to show your support and unlock exclusive features

• How to link an Amazon Prime subscription to your Twitch account, and gain access to exclusive Twitch Prime features

SEE ALSO: The best gaming PCs

Join the conversation about this story »

NOW WATCH: Pathologists debunk 13 coronavirus myths

• Offices, hotels, and malls were emptied by the coronavirus. While some are reopening, the disruption has created a new normal. 
• The coronavirus has provided the largest experiment ever in remote work. Experts say it will forever change our relationship with the physical office.
• Flex-space providers like WeWork, Knotel, and Convene, rental startups like Sonder and Zeus Living, iBuyer Opendoor, and brokerages including Compass and Redfin have laid off or furloughed staff. 
• Companies are also rethinking their office footprints and warehouse needs. 
• Click here for more BI Prime stories.

The coronavirus threw the real-estate world into disarray, as people empty out of offices, hotels, and malls and work from their homes. The spread of the virus and the economic disruptions that followed are transforming how people and companies finance, operate, and occupy real estate. 

Big firms are rethinking office needs — and some commercial real-estate deals are being put on ice. A surge in e-commerce, meanwhile, is fueling demand for warehouse space at companies look for new ways to reach customers.

We've also been tracking a slew of layoffs in the venture-backed real estate world, as empty short-term rentals and coworking spaces have hit once-buzzy industries hard.

Here's the latest news on how commercial and residential real estate is being upended, and how experts think these markets will play out in the long run. 

Have a tip about layoffs or major changes in this space? Contact this reporter through the secure messaging app Signal at +1 (646) 768-4772 using a non-work phone, email at anicoll@businessinsider.com, or Twitter DM at @AlexONicoll. You can also contact Business Insider securely via SecureDrop.

Here's everything we know right now: 

Latest news

• Leaked financials from WeWork rival Knotel show huge pre-pandemic losses and a shrinking cash pile. It's a grim sign for the flex-office space.
• Brookfield CEO Bruce Flatt lays out how retail and office space can still thrive and why private infrastructure is the next big opportunity
• Companies from banks to tech giants are looking to shed huge chunks of office space. Here's a look at 8 key sublease offers — and what they mean for rents in big-city markets.
• Amazon just signed a lease on a huge NYC warehouse used by one-time rival Jet.com. The e-commerce giant has been gobbling up industrial space as demand for deliveries surges.
• Bankrupt Neiman Marcus's $80 million flagship store in the glitzy Hudson Yards mega-mall is now being marketed as office space. It's another black eye for the city's retail market.
• Burning through cash and nothing coming in: We talked to 7 VC investors about what's keeping them up at night in their proptech portfolios
• Inside a 'big short' bet against malls: Investors are claiming wins, and a research analyst who said the wagers were misguided is out
• WeWork's US head of real estate is leaving the coworking giant as the firm works through a major turnaround attempt

State of the commercial real estate market

• IBM is ditching a big WeWork office it has been renting in NYC — showing risks for the flex-space model as the pandemic prompts big companies to rethink real-estate needs
• Lease obligations are 'suffocating' retailers — and a potential court fight over a Victoria's Secret flagship NYC store highlights a wider battle between tenants and landlords
• Big investors poured billions into student housing — thinking it was a recession-proof bet. Then the pandemic emptied campuses and turned that thesis on its head.
• Facebook is eyeing offices in cities like Dallas, Atlanta, and Denver to act as 'hubs' to support 50% of its workers staying remote — and it's a move that could upend Silicon Valley and NYC real estate
• Warehouses are the new darling of commercial real-estate thanks to a surge in e-commerce, with firms like Macy's and Boeing selling while Amazon snaps space up
• Knotel and insurance startup Rhino didn't disclose its CEOs were brothers when it struck a complex financial deal. Now a key partner could be on the hook as Knotel scrambles to pay bills, slashes staff, and plans to shed portions of its portfolio.
• Macy's is slashing the size of its brand-new global headquarters by nearly 40% in another drastic step to cut costs
• WeWork's revenue growth rate was cut in half in Q1, as the company burned through nearly $500 million in 'free cash outflow'
• Global firms are cutting down on their real-estate footprint as CEOs across industries are considering a permanent switch to remote work
• Meet the 4 dealmakers driving Blackstone's $325 billion commercial real estate portfolio. They walked us through how they're thinking about opportunities in the downturn.
• A blockbuster Facebook office deal is a make-or-break moment for the future of commercial real estate. 3 leasing experts lay out the stakes.
• Neiman Marcus just filed for bankruptcy, and it could mark a major blow to NYC's glitzy Hudson Yards — one of the most expensive mega-malls in US history. Here's why.
• Inside the drama over control of the iconic Chrysler Building: A real-estate tycoon and a prestigious college are renegotiating a critical $150 million deal
• The CEO of real estate heavy-hitter Eastdil explains the types of deals that are must-do right now — and warns that a 'de-retailing' trend is set to accelerate
• As WeWork and flex-space rivals stumble, 18 million square feet of space in NYC is at risk. Here's what that means for the real-estate market.
• Airbnb and RXR Realty are scrapping a partnership at Rockefeller Center that the home-sharing giant had touted as a '21st-century hospitality model'
• The lender to a trendy Brooklyn hotel is looking to offload an $80 million mortgage as the hospitality sector craters — and it's the type of deal distressed-debt investors have been waiting for
• Real-estate tycoon Aby Rosen is abandoning $600 million worth of acquisitions as the coronavirus slams New York City's multibillion-dollar sales market
• Major tenants are delaying big leases in NYC as they re-think their office space needs for the post-coronavirus world
• Blackstone bet big on 4 huge Las Vegas casinos. Then the coronavirus brought Sin City to a halt, right as the PE giant was trying to unload one of its multi-billion-dollar jewels.
• Airbnb-backed corporate housing startup Zeus Living is asking landlords to renegotiate their leases and withholding April and May rent until they sign
• Knotel is scrambling to pay millions in bills that started stacking up before the coronavirus hit, and hasn't paid April rent at some locations
• Leaked documents from Knotel show the WeWork competitor struggled to hit financial targets well before the coronavirus hit
• 'This is the day of reckoning' for companies like WeWork. 10 real-estate insiders lay out the future of flex-offices, and how employers are preparing now.
• Hospitality startup Sonder is pushing ahead with plans to open its largest NYC apartment hotel yet as coronavirus cripples the travel industry
• 7 charts show how the coronavirus could clobber real estate, from retail vacancies of nearly 15% to plunging office rents in Texas cities
• A surge in grocery deliveries is creating a huge opportunity for industrial real-estate developers. Here's how the coronavirus is transforming retail and warehousing.

The future of real estate

• WeWork is bringing corporate staff back to New York offices in 3 waves as the city enters the next stage of reopening. Here are the details the coworking giant just gave workers.
• Home-financing startup EasyKnock just raised $20 million. Its CEO lays out plans for new launches including a marketplace to match investors with homeowners looking for equity.
• Construction firms that get tech right could see Silicon Valley-like valuations. Here's how an old-school industry can transform itself.
• Silver Lake just added to a string of recent travel bets by leading a $108 million investment in vacation property startup Vacasa
• Companies need to add contactless-entry tech to safely reopen offices. Here are 7 firms ranging from startups to huge conglomerates that are set for a surge in business.
• Robots, remote hires, and insourcing: A top UBS exec lays out how the Swiss bank is tackling the future of work and thinking about real-estate needs
• A smart home startup that raised $41 million from Amazon and Bain just launched an app that lets landlords and residents give remote access for deliveries, guests, and self-guided tours
• Zillow tapped a former US surgeon general for advice as it restarts its iBuyer business. She laid out how the company will get home-flipping up and running safely.
• Here's which real-estate tech startups will soar and which will flop in the new normal of how we occupy space, according to 7 top proptech VCs
• 10 CEOs from Coldwell Banker, JLL, Cushman Wakefield, and more lay out a post-pandemic future of how we'll buy, build, and use real estate
• The office as we knew it is dead
• Mandatory temperature-taking is largely seen as a critical way to return workers to offices. But some big NYC landlords are worried about its effectiveness.
• The future of real estate could be virtual open houses on Facebook. Coldwell Banker's CEO explains why the in-person industry needs to embrace going digital.
• 'We should be prepared for a new normal': 3 real estate experts on how the coronavirus is transforming offices and accelerating the rise of industrial property
• What to expect when you're back in the office: 7 real-estate experts break down what the transition will look like, and why the workplace may never be the same
• Virtual tours are being hyped as a way for commercial real estate giants like CBRE and JLL to keep deals flowing. Here's a look at how they work — and what factors they can't replace.
• Real-estate services giant JLL explains how the coronavirus could usher in a permanent 'paradigm shift' towards more remote work

Layoffs, pay cuts, and furloughs

• Airbnb-backed Zeus Living slashes almost half of its remaining staff less than two months after a round of layoffs
• Leaked WeWork document reveals a huge reorg under way for people who manage its buildings. Here's how the new structure works — and the complex process for staff to save their jobs.
• WeWork is rolling out global layoffs over Zoom and has kicked off talks to slash jobs in the UK as the coworking giant struggles to cope with coronavirus fallout
• Flatiron School slashed at least 100 jobs and is permanently shuttering some campuses as part of bigger WeWork cuts. Here's everything we know about the layoffs WeWork is quietly rolling out.
• Read the full memo Airbnb CEO Brian Chesky just sent to staff announcing 1,900 job cuts. It lays out severance details and which teams are getting hit the hardest.
• SoftBank-backed Compass is cutting pay and offering equity in exchange — a month after it slashed 15% of staff
• Some of WeWork's outsourced cleaners just lost their jobs — even as the coworking giant keeps offices open and charges members for space they can't use
• SoftBank-backed iBuyer Opendoor just slashed 35% of staff after the coronavirus forced the startup to halt its home-flipping operations
• Real-estate brokerage Redfin is furloughing agents and laying off 7% of staff as housing demand plunges
• Peter Thiel-backed insurance startup Jetty lays off 40% of staff days after pausing the sale of all new policies
• Flex-space unicorn Knotel just laid off 30% of workers and furloughed another 20% as the coronavirus cripples a once buzzy industry
• Days after laying off 20% of its workforce, Brookfield-backed Convene furloughs more than half of remaining employees due to coronavirus closures
• Brookfield-backed Convene just laid off 20% of its workforce as the coronavirus upends the flex-space and events industries
• Airbnb-backed Zeus Living just laid off 30% of staff as the coronavirus upends travel and hospitality startups
• The coronavirus is slamming iBuyers, and firms like Zillow and SoftBank-backed Opendoor are halting their capital-intensive home-flipping businesses
• SoftBank-backed real estate brokerage Compass just slashed 15% of staff and is pausing marketing as coronavirus slams the housing market

SEE ALSO: The ultimate guide to Wall Street's summer internships: Here's how they'll go virtual, and how to impress remotely

SEE ALSO: POWER PLAYERS: Meet the bankers, traders, investors, and lawyers seeing huge opportunities in a wave of corporate distress and bankruptcies

Join the conversation about this story »

NOW WATCH: Why Pikes Peak is the most dangerous racetrack in America

• Spike Lee's "Da 5 Bloods" is one of Netflix's most popular movies this week. 
• Netflix introduced daily top lists of the most popular titles on the streaming service in February.
• Streaming search engine Reelgood keeps track of the lists and provides Business Insider with a rundown of the week's most popular movies on Netflix every Friday.
• Visit Business Insider's homepage for more stories.

Spike Lee's critically acclaimed Netflix movie "Da 5 Bloods" debuted on Friday and surged up the Netflix popularity charts this week. 

Netflix introduced daily top 10 lists of its most viewed movies and TV shows in February (it counts a view if an account watches at least two minutes of a title).

Every week, the streaming search engine Reelgood compiles for Business Insider a list of which movies have been most prominent on Netflix's daily lists that week. On Reelgood, users can browse Netflix's entire movie library and sort by IMDb or Rotten Tomatoes ratings.

The most popular movie last week, "The Last Days of American Crime," dropped down the ranking this week but is still popular — even with its 0% Rotten Tomatoes critic score. And that's not even the only movie with a 0% score on this week's list.

Below are Netflix's 9 most popular movies of the week in the US:

SEE ALSO: 7 streaming TV shows that are trending this week, from Netflix's 'Dating Around' to Hulu's 'Love, Victor'

9. "Clueless" (1995)

Description: "Meddlesome Beverly Hills high school student Cher gets more than she bargained for when she gives a fashion-challenged student a makeover."

Rotten Tomatoes critic score: 80%

What critics said: "The movie is aimed at teenagers, but like all good comedies, it will appeal to anyone who has a sense of humor and an ear for the ironic." — Chicago Sun-Times

8. "Despicable Me" (2010)

Netflix description: "Villainous Gru hatches a plan to steal the moon from the sky. But he has a tough time staying on task after three orphans land in his care."

Rotten Tomatoes critic score: 81%

What critics said: "The Steve Carell-starring animated comedy is an instant classic, and for anyone with kids, this might buy you a couple hours' peace." — Daily Beast

7. "The Last Days of American Crime" (2020, Netflix original)

Description: "A bank robber joins a plot to commit one final, historic heist before the government turns on a mind-altering signal that will end all criminal behavior."

Rotten Tomatoes critic score: 0%

What critics said: "A braindead slog that shambles forward like the zombified husk of the heist movie it wants to be, "The Last Days of American Crime" is a death march of clichés that offers nothing to look at and even less to consider." — Indiewire

6. "The Help" (2011)

Description: "A young, white writer stirs up the status quo in 1960s Mississippi by interviewing Black housemaids and bringing their stories to the masses."

Rotten Tomatoes critic score: 76%

What critics said: "It tackles a challenging, inflammatory subject in the corniest, safest way possible." — London Evening Standard

5. "The Night Clerk" (2020)

Description: "After a charming guest checks in, a voyeuristic hotel clerk on the autism spectrum becomes a suspect in a murder that takes place during his shift."

Rotten Tomatoes critic score: 34%

What critics said: "For an alleged psychological thriller, The Night Clerk has no thrills, suspense or tension." — Observer

4. "The Guest" (2014)

Description: "A stranger claiming to be the close friend of a recently deceased soldier invites acceptance — and doubt — from the dead man's family."

Rotten Tomatoes critic score: 91%

What critics said: "It's not a particularly brilliant conceit, but, not unlike Stevens's beautifully one-note performance, it's evocative nevertheless — lending the whole movie an aura of pop inevitability, turning its blunt predictability into something of a virtue." — Vulture

3. "Cloudy with a Chance of Meatballs" (2009)

Description: "When inventor Flint Lockwood makes clouds rain food, the citizens of Chewandswallow can feed themselves. But a bowl of disaster is about to overflow."

Rotten Tomatoes critic score: 86%

What critics said: "This 3D cartoon based on the popular children's book is sweet and fun — not to mention a little trippy." — Sydney Morning Herald

2. "Da 5 Bloods" (2020, Netflix original)

Description: "Four African American veterans return to Vietnam decades after the war to find their squad leader's remains — and a stash of buried gold. From Spike Lee."

Rotten Tomatoes critic score: 92%

What critics said: "Foremost among its accomplishments is the confident ease with which it traverses many shades of human experience ... Lee does this by skillfully fading discrete genres into each other over the course of its two hour and 35 minute runtime." — Salon

1. "365 Days" (2020)

Description: "A fiery executive in a spiritless relationship falls victim to a dominant mafia boss, who imprisons her and gives her one year to fall in love with him."

Rotten Tomatoes critic score: 0%

What critics said: "The movie pretty much cops every move made by 50 Shades, as if it were a bible of antisexy awfulness." — Decider

• I tested a $186,027 Aston Martin Vantage coupé — the impressive entry point to the British brand.
• My 2020 Vantage had a 503-horsepower V8 engine, borrowed from Mercedes-AMG.
• The Vantage was revamped for 2019; the nameplate has been around since the early 2000s and has gone through one major design update.
• The Vantage is aimed squarely at taking on Porsche, but it can hang with Ferrari.
• The V8-powered Vantage is incredible — a magnificent front-engined grand tourer with style, heritage, spirit, soul, and beauty to burn.
• Visit Business Insider's homepage for more stories.

Calling the Aston Martin Vantage "entry level" is sort of insulting. If this is entry level, I can't wait to see what Aston has in store for me later. 

Well, actually, I have seen what Aston has in store for me later. It's called the DB11. 

But no matter. The Vantage that Aston let me borrow for a few days had a potent V8 under the hood (sourced from partner Mercedes-AMG) and, as Astons do, immediately captivated with that patented combination of grace and power that the products of this very British brand always bring to the casino.

The Vantage is meant to talk folks out of buying a Porsche 911, but I don't think anybody really cross-shops the brands all that much. You want a 911, you want a 911, if you get my drift. Honestly, I think the Vantage customer might have ideas about something like the Ferrari Portofino or the Mercedes-AMG GT, with which it shares some important parts. Like the engine.

But really, cars like this are almost sui generis: big-motored, lightweight grand tourers with room for two people and some luggage and their open-road dreams. Mine took me to the Catskills from suburban New Jersey and back. 

Here's what I thought:

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My 2020 Aston Martin Vantage arrived in (nearly) all black. "Onyx Black," to be precise. The Aston in this color almost seemed to have a cloaking device!

The earlier version of the Aston was a bit more svelte. The 2019 redesign added some burliness to the car's frame and beefed up the fastback silhouette.

The large maw of the grille has been controversial. But there's no question that it announces aggression. This car had a base price of $152,995, but a list of options brought the as-tested total to $186,027.

The front aero features are part of a roughly $2,300 extra body package.

I like these LED headlights! They aren't overdone, as so many lamps on high-end cars are these days.

The Aston Martin badge is subdued and lovely, rendered in chrome and British racing green.

For the most part, the Vantage is free of exterior bling. The side-scoops are perhaps the most prominent elements.

The 20-inch forged wheels added to the blacked-out aesthetic, but the blue brake calipers added a splash of color. Apart from the green on the badge, the ONLY splash of color.

This Aston wore grippy Pirelli P-Zeros at all four corners. But in the back, they weren't TOO grippy. The Vantage can get tail happy if you hammer the throttle.

I often favor the front or rear end of the car, but the Aston looks great from every angle.

The nameplate joins the badge, below the integrated decklid spoiler.

The diffuser is actually rather prominent, below the sculptural framing of the quad exhaust pipes.

Overall, the Aston's rear is glorious.

And believe it or not, cargo capacity for a two-seat GT, isn't bad!

You have 10 cubic feet to work with. I was able to get a weekend's worth of luggage in there.

Now, the main event! Let's pop the hood.

But how do you actually do that? Well, the hood release is concealed on the passenger side.

Voila!

Under the aluminum clamshell hood and some cross-bracing, we find a 503-horsepower, 4.0-liter, twin-turbocharged V8 engine, yielding 505 pound-feet of torque. An eight-speed automatic channels to the giddyap to the rear wheels.

Thank you, Taylus Wright, for the final inspection of this magnificent motor!

Let's slip into the "Obsidian Black/Indigo Blue" leather interior.

It's incredibly handsome and comfortable, yet sporty. Adding everything up that contributed to it, the extra cost was about $4,700.

The steering wheel is a supple, flat-bottomed unit.

It sets up in typical, modern, multifunction style.

The analog-digital instrument cluster is centered on a tachometer shrouded by a tunnel-like cowling.

The suspension button allows you to toggle through drive settings: Sport, Sport-Plus, and Track.

That "S" button does the same for the driving dynamics — the Vantage lacks the GT mode found in some other Astons.

The paddle shifters are long, wonderfully tooled, and ...

... Attached to the steering column.

The start-stop button rules the P-R-N-D gearshift pyramid.

The seats are both heated and cooled.

Seat adjustments are located on the center tunnel.

A note about the visor mirrors: these are the best-made I've ever seen!

The seats almost perfectly combine supportive bolstering and comfort.

Storage behind the seats is meager but ...

... A small shelf supplies some extra space.

The premium detailing on the interior components is what we've come to expect from Aston.

The audio system is excellent. I've complained about this aspect of Astons, but my last two vehicles have cured the problem!

The eight-inch infotainment screen runs a system borrowed from Mercedes that isn't exactly the most user-friendly on the market, but it gets the job done. GPS navigation, Bluetooth pairing, and USB device integration all work as they should.

The system is managed via a touchpad/dial/buttons interface. Yes, there's a learning curve. But not having to invest in a proprietary system enables Aston to use resources on stuff that matters more to the brand.

So what's the verdict?

I couldn't get enough of the V8 Vantage, and that was after sampling two variants of the new Porsche 911, the rival Mercedes-AMG GT R, and a Warwickshire stablemate, the DB11 equipped with same V8.

I've always fallen hard for Astons, however. OK, sure, there's some inbreeding with the brand as far as the now-extensive collaboration with Mercedes-AMG goes: engines, transmissions, infotainment. How can Aston remain Aston under such partnership pressure?

Ye of little faith! Astons continue to have that Aston thing, an Anglo-Saxon predisposition toward suave wildness. The Vantage is a British Corvette, minus the backwoods association. And although its received a heart transplant in the form oa German motor, the same V8 in the Mercedes-AMG GT R kind of overdoes it on the outrageous sonics while simultaneously not departing from a Teutonic enthusiasm for using brilliant engineering to keep all that oomph in check.

If you'll forgive the Bond cliché, the Aston shows you a beautiful suit, then punches you in the face, then adjust its cuffs and tie and restores its outward dignity after a burst of threat, just so you know. 

The way this played out over 300 or so miles was that I would settle into to a freeway cruise and listen to the thrum of the V8, periodically summoning the demon to pass a semi, and once I exited the highway and found some curvy Catskills roads, I'd sling the Vantage around a bit and enjoy it's seductive out-of-control-ness. Can't do that with a Porsche 911 4S! The telekinetic all-wheel-drive won't permit it!

The whole point of the Vantage is that it isn't composed in corners. But for all the unstable rudeness, the car's beauty remains. And that beauty is hypnotic. Ferraris manage this trick in an aggressive way, and Lamborghinis do it with over-the-topness. The outgoing Corvette C7 wasn't exactly beautiful, but it certainly looked like something. The Vantage is almost completely organized around seeking perfection of shape, form, and proportion. It induces a blissful trance.

OK, yes, as a DB9 enthusiast, I favor the Henrik Fisker-designed first generation of the Vantage, which arrived in 2005, but was briefly discontinued before the new car arrived in 2019. The nose is simply more refined, while the current Vantage is often knocked for its gaping maw of a grille. 

But these are nitpicky things. On a drive up to the Catskills from my suburban New Jersey residence, the Vantage performed majestically: a cool customers on the freeway, but a beast in curves and corners. At no point did the car make me feel anything other than utterly and completely alive.

Some brands just have a special thing. Ferrari has it. Lamborghini has it. Jaguar sort of has it. Porsche has it, but it's diversified across a variety of segments. Lotus used to have it. Corvette has it. 

When it comes to Aston, the thing is ever-present and undeniable. And the Mercedes-AMG collaboration hasn't dimmed it at all. The Aston-ness simply blasts through and takes control. What a glorious sensation this is to experience! A car that is, unapologetically, what it's meant to be. 

That's why the Vantage is the most memorable car I've driven in 2020.

• The COVID-19 pandemic forced hospitals and doctors' offices across the globe to transition to remote appointments. Now, some are planning to keep much of their medicine remote for the foreseeable future.
• One of those is Sentara Healthcare, an integrated health network that runs 12 hospitals in the eastern US. Many if not most of Sentara's appointments will be remote going forward, according to CISO Dan Bowden.
• The shift to telemedicine poses new challenges that stack with unprecedented cybersecurity threats facing hospitals right now.
• Bowden gave Business Insider a breakdown of how Sentara is navigating shifts in the market and planning for the future of remote healthcare.
• Visit Business Insider's homepage for more stories.

The doctor will see you now — but it likely won't be in person.

The COVID-19 pandemic has forced hospitals, clinics, and other healthcare organizations to move much of their medicine online in recent months in an attempt to reduce the density of patients at hospitals and slow the spread of the coronavirus. Doctors have turned en masse to messaging services and videoconferencing apps to treat their patients.

Now, the shift to telemedicine could prove permanent. But cybersecurity experts warn that remote healthcare could pose unprecedented threats if not implemented carefully, and hospitals whose budgets have been stretched thin by COVID-19 and shutdowns are uniquely vulnerable to ransomware attacks.

Sentara Healthcare is one organization embracing the shift to telemedicine. In the past three months, the not-for-profit network — which runs 12 hospitals in North Carolina and Virginia and brings in roughly $7 billion annually — has undertaken the herculean task of transitioning much of its 30,000-person workforce to remote work.

Now, the majority of Sentara's appointments could remain remote for the foreseeable future, according to Sentara Chief Information Security Officer Dan Bowden.

"We're looking harder at the tools we provide," Bowden told Business Insider. "And there's a new conversation for security professionals in healthcare, which is, how do we respond to this?"

Sentara conducts telemedicine using its own in-house video call application, and Bowden said the company has implemented multi-factor authentication to verify the identities of patients new to the service. Meanwhile, it relies on a combination third-party security software from Tenable, Microsoft, and Amazon Web Services to protect patients' data.

Bowden says another part of the response has involved educating Sentara's workforce — especially other executives — about the tactics hackers use to target healthcare providers. Cyberattacks against hospitals have been on the rise for years, typically involving ransomware: Hackers take down healthcare computer systems and threaten to destroy them unless hospitals pay a price.

But remote work also provides new inroads for hackers, who could target the home devices of employees or patients with phishing scams. Cybersecurity firm CynergisTek told Business Insider in April that it had already seen a spike in threat actors targeting medical institutions since the onset of COVID-19 shutdowns.

Bowden said it's crucial for hospitals and security providers to share best practices and insights regarding the threats they face in order to plan for potential attacks and build resilience.

"Yes, there are more threats now, but we also have better threat intel," Bowden said. "It's something going forward in healthcare that we're all going to need to learn to manage."

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• Morgan Mercer founded Vantage Point, a virtual reality-based diversity, bias, and harassment training program, to address the shortcomings of traditional bias and inclusion training.
• Many tech companies have relied on more traditional training programs to address diversity shortcomings, discrimination allegations, and harassment concerns since employees started holding the companies accountable over the past decade.
• According to Mercer, who is biracial, the issue isn't with the content of training programs themselves, but in how they are presented to large groups of employees that view the content through vastly different perspectives.
• Her company's virtual reality training runs on Oculus headsets and is based on a narrative tree that gives users feedback based on the decisions they make throughout a given scenario.
• Click here for more BI Prime stories.

Morgan Mercer is more self-aware than most. At least, that's how she describes herself at professional meetings with new customers and investors. But outside the boardroom, she's more likely to say she is "woke."

As a biracial woman and self-taught technologist, Mercer is not the average Silicon Valley founder and CEO. But she hopes that will change as diversity becomes a priority for the dominantly white and male industry. In fact, her company, Vantage Point, exists to help startups and tech companies better address sensitive but widespread issues like discrimination and harassment.

"We are in a space right now where we're having an awakening to how much we don't know or understand, but at the same time there are a lot of people saying they don't know what to do," Mercer told Business Insider. "I see a lot of companies and VCs publishing statements in support of Black Lives Matter or allocating money to causes, and I think it's all well intentioned, but we are in a space that people don't really know how to act."

Vantage Point offers anti-bias training sessions with an unusual component: Participants put on virtual reality headsets made by Facebook division Oculus, and "experience" interactions that require them to respond. The training sessions are entirely virtual, walking users through specific scenarios in which they choose among various actions. After the scenario is completed, the employee gets a call that provides direct feedback on each decision, and training groups meet to discuss where they could improve or how specific instances made them feel. That emotional element of the training is key to implementing real change moving forward, according to Mercer. 

"We spend so long explaining feelings in these trainings, but feelings are rooted in personal context," Mercer said. "When I say I'm scared and explain how a situation makes me feel scared, you can only relate to it in how you feel scared even if it's an entirely different sensation. We inherently have a different lens through which we are looking at the problem, and we just don't get it."

Mercer said that Vantage Point has raised $3.75 million since she started the company in 2017, and has worked with over a dozen companies in 11 different industries to provide immersive, on-site training. At first, Vantage Point focused on training programs to combat harassment in the workplace, but in an instance of fortuitous timing, the company had launched broad-based diversity, equity, and inclusion training programs earlier this year.

"I don't believe these problems exist in a vacuum because they're really all related," Mercer said. "For example, gaslighting is something we cover in the harassment training, and it maps back to the racism and bias training. None of these issues exist independently of one another."

Mercer's one-stop-shop approach breaks from the more traditional model of training that many tech companies have relied on over the past decade. Amid a broader push towards transparency, and the dismal results of company diversity reports, many tech giants and startups have hired outside vendors to hold day-long workshops covering the issues that most related to their workforces. Perhaps the most popular, and most vague, was the implicit bias training  designed to help managers, engineers, and recruiters understand and recognize where their biases are, so they can be aware of them and act accordingly.

But that siloed approach apparently isn't cutting it. Research suggests that implicit bias training only has a marginal impact on hiring efforts and diversity statistics. And with a nationwide reckoning with racism and inequality banging down Silicon Valley's door, Mercer thinks incremental solutions will finally get sidelined in favor of larger-scale fixes.

"It's okay to not know, and I think we've criminalized not knowing so people are so scared to admit what they don't know," Mercer said. "People are so scared to be called racist or privileged, but literally everyone who is not a Black person in America has privilege. We need to be willing to let go of that fear and have those hard conversations."

SEE ALSO: Venture capital has a diversity problem, but one firm has declared an 'online day of action' on June 19 and called on others to publicly speak out against racism in the industry

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• I tested a $153,000 Mercedes-AMG GLS 63, a high-performance luxury SUV that's quite large and  extremely powerful.
• The 2021 Mercedes-AMG GLS 63 has a 603-horsepower, twin-turbo V8 engine and can haul its impressive bulk to 60 mph in about four seconds.
• My test vehicle was outfitted like a limo, raising the question of whether anyone who employs a chauffeur really needs the AMG treatment for their SUV.
• I couldn't answer that question, but the Mercedes-AMG GLS 63 captivated me with its power, grace, and style. It was among the most difficult vehicles to sum up that I've ever driven.
• Visit Business Insider's homepage for more stories.

Some vehicles defy description. The Mercedes-AMG GLS 63 is such a vehicle.

I spent days cycling through all the usual clichés one might muster to characterize the brute charm and blunt capabilities of an immense and powerful automobile. Fathomless wells of torque vied against a crashing wave of gigantic surf met with freight trains surging through empty western lands and dueled with battleships pivoting in storm-ravaged seas. 

The GLS invalidated them all. 

So I inferred, logically, that among many other things this overtly hulking haute-luxe SUV is a literary critic, contemptuous of cliché. 

Some cars are cinematic, in an epic way. The Ford GT supercar, for example, with its dramatic 2016 win at the 24 Hours of Le Mans, repeating "Ford vs. Ferrari" history from 1966. But the Mercedes-AMG GLS 63 is more like a novel: a massive, doorstop tome crammed with assorted subplots and the rise and fall of serial climaxes. The GLS is a character itself, but it contains multitudes.

I grappled for a week with the grand narrative that the GLS presented. Here's how it went:

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The 2021 Mercedes-AMG GLS 63 is a full-size, high-performance SUV. It's the AMG-ized, SUV-ified version of the Mercedes flagship S-Class sedan. Base price was $132,100, but as-tested, the GLS came in at $153,035.

The Mercedes-AMG GLS 63 is a big boy. The SUV has been with us since 2006; the 2021 edition is a third-generation of the GLS-Class, which rolled out in 2020. My tester wore a "Selenite Grey Metallic" paint job.

Everything about the GLS is exaggerated, as suits a huge luxury SUV that tips the scales well north of 5,000 lbs. Big badge, big grille ...

The $750 "Night" package added front trim elements, including an aerodynamic splitter.

... And pretty big headlights? These are impressive, active-LED, look-around-corners units, but although they're high-tech, they get lost in the GLS's fascia.

Likewise the traditional Mercedes-Benz hood ornament.

Heck, even the AMG call-out is oddly wee for a vehicle so ginormoius. The slatted grille is an AMG special, however.

AMG is Mercedes-Benz's go-fast division. It's been applying mad-engineering to vehicles since 1967.

AMG is noted for engines. So let's have a gander at the GLS's.

Under the hood we find a 4.0-liter, twin-turbo V8, making 603 horsepower with 627 pound-feet of torque. The beef is augmented by a 48-volt mild-hybrid system, and the carbon-fiber engine cover costs $1,500.

On the hybrid: it's labeled "EQBoost" and it combines a starter-alternator motor and also provides a read-out on the instrument cluster, detailing the extra oomph its adding to the V8, which is a smaller-displacement motor than the previous iteration of this SUV. Smaller, but mightier, with total output bumped up from 577 hp and torque raised from 561 pound-feet.

The motor was hand-built by one Daniel Lange is Germany. Daniel did a darn good job, but more on that later.

In case you forget what's powering your three-row SUV, Mercedes has cast the details in chrome. "Bi-Turbo" is Merc's term for the two turbos. The GLS was also equipped with Mercedes' 4Matic all-wheel-drive system.

The GLS does what it can with its scale and bulk. But there's no evading the dimensions.

The front end looks marginally less immense that than rear, but even some character lines and that small, integrated spoiler can't hide the GLS's heft.

Those are indeed 23-inch AMG forged, matte-black wheels, five grand worth of 'em. Somehow, the GLS makes them look undersized.

My Mercedes-AMG GLS 63 wore sticky Michelin Pilot Sport 4 rubber, all the way around.

The brakes were AMG high-performance kit, and they did surprisingly well keeping the daunting physics of the GLS in check.

The integrated running board is unattractive, yet useful.

On balance, the back end of the GLS ... isn't bad. It's large, but well designed to conceal that constant liability of SUVs.

The AMG badging here, in chrome, is more bold than it is up front.

But the trim level gets a little lost. The GLS63 actually went away from 2019-2020, so 2021 is the first time we've seen the new effort.

The quad exhaust pipes and low-key diffuser are clues that the Mercedes-AMG GLS 63 mean business.

My tester came with a set of roof rails, also part of the "Night" package. Awkward. But I suppose if you want to haul some extra gear while cranking out impressive 0-60 mph, it's a worthy add-on.

Cargo capacity, of course, is mega. There's power everything, and the GLS's rear stance lowers for easier access. The 16 cubic feet with the third row of seats up isn't that awesome ...

... but it's fine for grocery-store jaunts.

Use the controls to drop the second ...

... And third rows, however ...

... And capacity grows ...

... maxing out at 94 cubic feet.

Mercedes doesn't mess around with interiors. The carmaker has the best in the business, and the GLS lives up to that standard.

The grab-handles might seem like a bit much. Trust me, they aren't.

Acres of high-end materials — Alcantara, Tartufo brown-and-black-Nappa leather, brushed-alloy trim, and "metal-weave" textures — add up to a completely gorgeous experience.

The metal weave is particularly swell — a bargain at $550 extra.

Ambient lighting is a Merc thing, and they do it well. The colors can be customized to the tune of 64 choices.

The dash is dominated by the 12.3-inch digital cluster and 12.3-inch infotainment screen. That more than two feet of screen!

The special AMG steering wheel is $600.

But you get what you pay for.

Drive modes are managed using this small wheel. Comfort mode keeps everything cruise-y and chill ...

... While Sport mode peps up the party.

Sport + unleashes the savage spirit of this SUV.

Individual lets you play around with the setting, adjusting throttle response, steering feel, and so on.

These thumb switches let the driver tweak the dynamics on the fly.

The GLS's power is piped through a nine-speed automatic transmission, with a manual mode and paddle shifters.

The front seats are well-bolstered, with a massaging function.

A touch more AMG-ness.

The seats are also heated and cooled.

The second row of my tester got the $3,700 executive treatment.

Legroom was fantastic.

Plenty of room for executive time leg-stretching.

Even the third row provided a decent amount of space.

The cabin enjoys abundant natural light from the panorama roof.

The executive package basically translates into "use this GLS as a limo." Yes, I too have always craved a 602-horsepower limousine. The rear seats are also heated and cooled ...

... there's a cupholder that also has heating and cooling options ...

... and the center armrest has a wireless charger.

It also has a tablet.

The MBUX device integrates with the GLS's infotainment suite.

It's nifty, but I'm not sure that rear-seat plutocrats would use it all that much.

The Burmester audio system is among the highest of the high-end options in the industry. It's a $4,550 add-on, and it sounds angelic.

Speakers are not inconspicuously positioned ...

... around the cabin. This setup in one of the top two or three currently available in luxury cars and SUVs.

The MBUX infotainment system is controlled using this combination of trackpad ...

... and buttons, with a helpful armrest. You can also use this console to adjust driving dynamics.

There's a wireless charging option, pretty much a must-have on any current luxury vehicle.

The MBUX system is good. It's not the most intuitive to operate, but the resolution is crisp and it does everything well. Bluetooth pairing is a snap, there are USB ports for devices, and you get ...

... a SiriusXM subscription.

GPS navigation is excellent. Apple CarPlay and Android auto are also available.

So what's the verdict?

Like many great novels — War and Peace? — the Mercedes-AMG GLS 63 has conflict and resolution at its core. 

To be precise, the stonking V8 suggests a serious muscle-SUV, while the sumptuous interior does not. But maybe you want your chauffeur to stomp the accelerator from time to time, blasting from 0-60 mph in approximately four seconds. You'll be quaking in your Ferragamos.

But you'll tell Jeeves to do it again. And again. And again.

Fuel economy be damned. My tester didn't come with those official specs, but figure on 20 mpg combined city/highway. Or less. On premium.

Normally, you'd think of a gargantuan SUV such as this in terms of straight-ahead velocity and leave the curves and corners to people who like to race bread trucks and battleships. But just like every other Mercedes I've tested of late, the AMG GLS 63 is staggeringly good at masking its vulnerability to the laws of physics. 

Sure, I relished the flat-out freeway-destroying speed that the beast could command. But I took it up into the New Jersey backwoods for the twist and turns and ups and downs and galdurnit if the big guy didn't handle it all with competence and grace. I wouldn't call this SUV tossable, but I did toss it, and AMG Ride Control tech in the Sport or Sport + setting allowed for some aggressive driving with no worries about the GLS taking the laws of motion to any alarming Newtonian places. The Pilot Sport-4 tires certainly helped, as did the 4Matic AWD setup. The GLS 63 does lurch, but you have to be pushing it very hard.

If you do find yourself off the asphalt, offroad "trail" and "sand" modes can get you back on — or just keep you on trail or sand.

I wish I could have savored the subplots delivered by the AMG-tuned exhaust, but an $1,100 "Acoustic Comfort Package" took the edge off. A good thing, perhaps. The active driver-assist suite was also included with my tester, but the lane-keep feature continued a theme with Mercedes for me of being too stringent. It was almost troubling in its enthusiasm for disciplining even slight meanders from the path before it.

Yes, $153,000 is a lot to pay for a luxury high-performance SUV (most of which, save that German-sourced, magnificent V8, is made in Mississippi) with literary depths. But it's something special, by design. You could match it up against the Lincoln Navigator or the Cadillac Escalade, but those wouldn't be fair fights. 

So if you need massive power, massive torque, massive gentility, massive tech, and a really, really large Mercedes badge on the prow, crack open the heavy cover of the 2021 Mercedes-AMG GLS 63 and get lost in the sprawling story.

• Companies are investing in AI-equipped cameras to help enforce social distancing measures as the economy begins to reopen.
• Tech firms like Amazon and Motorola Solutions have developed camera technology that uses AI to help employers tell whether employees are maintaining a safe social distance in the workplace.
• Experts also say the tech can be useful in retail by helping store managers see whether customers are abiding by social distancing guidelines.
• The tech may pose some challenges in practice, however, as it could raise privacy concerns and may be vulnerable to false positives. 
• Visit Business Insider's homepage for more stories.

As businesses across the United States have gradually begun to reopen, a growing number of companies are investing in camera technology powered by artificial intelligence to help enforce social distancing measures when people may be standing too closely together.

"[If] I want to manage the distance between consumers standing in a line, a manager can't be in all places at once,"  Leslie Hand, vice president of retail insights for the International Data Corporation, told Business Insider. "Having a digital helper that's advising you when folks are perhaps in need of some advice is useful."

Businesses throughout the country have started operating again under restrictions, such as enforcing social distancing measures, requiring customers to wear masks, and reducing capacity. New York City, which was the epicenter of the virus' outbreak in the US, is set to enter Phase II of its reopening plan on Monday.

The White House's employer guidelines for all phases of reopening include developing policies informed by best practices, particularly social distancing. And some experts believe smart cameras can help retailers and other companies detect whether such protocols are being followed. 

"There's some technology coming out on the horizon that will be able to be incorporated into the nuts and bolts that you already have in your store," Barrie Scardina, head of Americas retail for commercial real estate services firm Cushman & Wakefield, said to Business Insider.

Some companies have already begun experimenting with such technologies. Amazon said on June 16 that it developed a camera system that's being implemented in some warehouses to detect whether workers are following social distancing guidelines. The company's so-called "Distance Assistant" consists of a camera, a 50-inch monitor, and a local computing device, which uses depth sensors to calculate distances between employees. 

When a person walks by the camera, the monitor would show whether that person is standing six feet apart from nearby colleagues by overlaying a green or red circle around the person. Green would indicate the person is properly socially distanced, while red would suggest the people on camera may be too close together. Amazon is open-sourcing the technology so that other companies can implement it as well. 

Motorola Solutions also announced new analytics technology in May that enables its Avigilon security cameras to detect whether people are social distancing and wearing masks. The system uses AI to collect footage and statistical patterns that can be used to provide notifications to organizations about when guidelines around wearing face masks or honoring social distancing measures are being breached. 

Pepper Construction, a Chicago-based construction company, has also begun using software from a company called SmartVid.io to keep an eye on where workers may be grouping, as Reuters reported in late April.

Scardina offered some examples illustrating how smart cameras can help retailers enforce social distancing. Workers can use such technologies to see where customers are clustering so that they can make decisions about how to arrange furniture and fixtures within the store. If a table needs to be moved further away from another display because customers don't have space to stand six feet apart, AI camera technology can help retailers spot this.

As far as how widespread that technology will become in stores, Scardina says it will depend on factors such as a retailer's budget and the size of the shop. 

While more companies may be investing in either developing or implementing new camera technologies, there will inevitably be challenges that arise when putting them into practice, says Pieter J. den Hamer, senior director of artificial intelligence for Gartner Research.

Not only could implementing such tech raise privacy concerns, but there are also practical limitations. A camera may not know if two people standing close together belong to the same household, for example.

All 50 states have reopened at some capacity, putting an end to stay-at-home orders that had been in effect since March to curb the coronavirus' spread, and some states are now seeing a spike in cases. The New York Times recently reported that at least 14 states have experienced positive cases that have outpaced the average number of administered tests.

The coronavirus has killed at least 117,000 people in the US and infected more than 2.1 million as of June 18, according to the Times, and experts predict there will be a second wave. But President Trump has said the country won't be closing again. 

"It's a very, very complex debate full of dilemmas," den Hamer said. "Should we prioritize opening up the economy, or should we prioritize the protection of our privacy?"

SEE ALSO: 'Cleanse portals' that zap away germs with ultraviolet light are starting to appear as businesses begin to reopen amid the COVID-19 pandemic

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